Title: Director, Financial Aid

Employee Classification: Director, Financial Aid

Campus: University of North Texas - Dallas

Division: DAL-Enrollment Mgmt & Student Aff

SubDivision-Department: DAL-Enrollment Mgmt & Student Aff

Department: DAL-Financial Aid-521240

Job Location: Dallas

Salary: $99,000.00

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

The Student Financial Aid and Scholarships (SFAS) office at the University of North Texas at Dallas (UNT Dallas) is dedicated to assisting qualified students in securing financial support to pursue their educational goals. By offering a variety of financial aid options—including grants, college work-study programs, and loans—the SFAS office strives to make higher education accessible and affordable. These financial aid programs are funded and regulated by federal and state governments, and the office facilitates the application process through the Free Application for Federal Student Aid (FAFSA). 

Position Overview

The Director of Financial Aid & Scholarships is a senior-level administrative leader responsible for overseeing the organization's operations, ensuring efficiency, and meeting students' service needs. Responsibilities include policy updates, technological utilization, fund allocation, loan coordination,reporting, audit visits, and meeting timelines. Reporting to the VP for Enrollment Management and Student Affairs, develop policies and procedures, make daily operational decisions, and collaborate with various
campus departments. This position also supervises all full-time and part-time employees. 

Minimum Qualifications

Master's degree in administration or student service and six years of professional experience in college or university Financial Aid operations; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

• Considerable knowledge of applicable federal and state laws. Leadership skills and the ability to plan and direct largescale projects and assignments.
• Considerable knowledge of university organization, operations, policies and procedures.
• Thorough knowledge of information management systems, specifically student financial aid systems.
• Effective communications skills both orally and in writing. Ability to plan and organize and effectively manage multiple assignments.
• Strong supervisory skills.
• Ability to establish and maintain effective working relationships.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Experience with PeopleSoft 9.0. Experience in Higher Education. Masters degree

Required License/Registration/Certifications

Job Duties:

• Provide senior level administrative and professional work and oversite of the financial aid and scholarships office; assume the responsibilities of the Financial Aid Administrator of record on our institutional Program Participation Agreement (PPA) with both the US Department of Education and the Texas Higher Education Coordinating board.
• Managing the awarding of aid for UND undergraduate, graduates, and students in the College of Law.
• Provide direct supervision of both the associate and assistant directors; provide indirect supervision for all 11 full-time staff and 8 student workers.
• Assume the responsibilities of being the security administrator for multiple enterprise systems used by the institution, UNT System, state, and federal agencies.
• Serve as the financial aid representative on several UNT Dallas committees and programs, such as University Academic Counsel, Graduate Academic Counsel, Withdrawal and Tuition Refund Committee, CARE-Team, Data Management, and others as indicated by the VP for EMSA.
• Budget management and administration for departmental budgets; work collaboratively with the associate director, VP for EMSA, and CFO Office on reviewing and updating federal, state, and institutional aid program budgets.
• Manage and oversee all departmental processes in the student information system and serve as initial point-of-contact with technical support teams in the event of error; review and monitor all departmental processes for overall efficiency and technical support.
• Coordinate federal, state, and institutional audits of aid programs.
• Oversee and ensure institutional compliance with all federal, state, institutional, and donor funded aid program requirements; ensure institutional compliance with all non-FSA consumer disclosure requirements as outlined by the HEA and THECB; assist with compliance for institutional and programmatic accreditations.
• Manage several institutional scholarship programs such as merit scholarships for incoming students, all promise programs, community partnership programs, and college & department programs; ensure adequate and appropriate fund usage for each program.
• Work collaboratively with various on-campus stake holders in several project areas such as Student Business Services for the drop for non-payment process and Academic Advising and Student Success for academic standards for aid renewal.
• Process and review large data sets as part of regular program administration from multiple service areas; synthesize large amounts of data to provide trends and analysis for departmental leadership and teams as well as division and university leadership.
• Serve as the data owner for all student financial aid data at UNT Dallas; serve as the point-of-contact for all data requests and work collaboratively with on and off campus stakeholders to disseminate student financial aid data in accordance with current federal, state, and institutional regulations and industry best practice.
• Serve as the point-of-contact for all institutional reporting to federal, state, institutional, and on\off campus stakeholders; reporting lead for institutional reports such as IPEDS, FADS, ABA, US News Surveys; work collaboratively with the Office of Strategic Analysis and Reporting to ensure that institutional reporting is completed timely and in accordance with required standards.
• Develop and manage departmental assessment plans as part of the department’s portion of institutional accreditation standards.
• Serve as a member of the senior leadership team of the division of Enrollment Management and Student Affairs; work collaboratively with the VP for EMSA regarding the role that financial aid plays in achieving the institution’s recruiting, retention, and enrollment goals; work collaboratively with the Graduate School and College of Law, to support their unique student needs and overall enrollment goals; work collaboratively with other on campus stake holders, such as Student Business Services, Institutional Budget\Finance, Academic Affairs, and Strategic Analysis and Reporting.
• Represent the Office of Financial Aid and Scholarships, as well as UNT Dallas, in various state, regional, and national association; communicate with departmental, divisional, and institutional leadership on current trends and issues in the field.
• Other duties as assigned.

Work Schedule:

Monday - Friday 8AM-5PM, some weekends as needed for programming

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.