Title: ERP System Administrator II

Employee Classification: ERP System Administrator II

Campus: University of North Texas - System Administration

Division: SYS-Information Technology

SubDivision-Department: SYS-Information Technology

Department: SYS-Information Technology-925000

Job Location: Denton

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview

Department Summary

UNT System Information Technology is a component of The University of North Texas System. The mission of UNT System Information Technology is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.

UNT System Information Technology provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.

The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

Position Overview

The ERP Systems Administrator II performs moderately complex (journey-level) ERP client/server enterprise systems administrator work. Work involves analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. May train others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Minimum Qualifications

Bachelor's degree with coursework in computing or information systems and three (3) years of related computer programming  experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Extensive knowledge of the methods and equipment used in electronic data processing, including system analysis and design, and computer programming techniques.
Strong skill in writing programs for computer applications.
Strong skill in analyzing and solving complex data processing and computing problems. Ability to coordinate a work team and train lower-level programmers and analysts for specific tasks or assignments.
Ability to perform detailed work accurately.
Ability to establish and maintain effective working relationships.
Ability to communicate clearly, succinctly and effectively both verbally and in writing. Knowledge of safe working procedures related to work performed.

Preferred Qualifications

Experience with complex multiserver software application installations.
⁠Experience with Linux and Windows
⁠Experience with PeopleSoft HCM or FSCM System Administration
⁠Experience with Phire
⁠Experience with automation and orchestration software such as Salt and Ansible, or Jenkins.

Required License/Registration/Certifications

Job Duties

• Provide 2nd-tier customer support for supported systems by communicating with customers, troubleshooting, resolving and documenting issues and solutions. 
• Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system. 
• Coordinate installation, configuration or update of software systems.
• Troubleshoot and resolve issues with software systems.
• Create and follow procedural documentation in support of the installation and maintenance of Software Systems. 
• Develop scripts or programs to automate routine tasks or solve problems. 
• Communicate and coordinate maintenance of software systems with other technical teams. 
• Monitor system health and performance and take action to resolve issues. 
• Work with Vendor support staff to ensure software systems are available and compliant with licensing.
• Analyze, develop and/or recommend strategies for the integrations of software systems.
• May occasionally assist Team Lead in the daily activities of the team by doing supervisory and project management work as assigned. 

Physical Requirements

Communicating with others to exchange information

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Generally, M-F, 8am - 5pm Remote

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.