Title: Financial Aid Counselor

Employee Classification: Financial Aid Counselor

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Enrollment Management

Department: HSC-Enrollment Management-300370

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $45,000 per year.

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Financial Aid Office, within the Division of Enrollment Management, manages grants, loans and scholarships for undergraduate, graduate and professional students across six schools on the UNT Health campus. Our goal is to provide students with financial assistance and advice to assist them in managing the costs associated with their educational pursuits.

Position Overview

The Financial Aid Office is looking for a new team member who will evaluate and analyze financial information submitted by applicants to determine eligibility for financial assistance and determines type and amount of aid to be awarded in accordance with established federal and university standards and guidelines. They will also assist with student awarding. This staff member will interact with students and parents to assist with providing courteous, accurate and timely information to requests or inquiries made via email, phone and/or mail. Must be able to professionally convey information to students regarding completion of FAFSA, loan entrance and exit counseling, program eligibility, benefits and drawbacks associated with various financial aid programs, and new or updated regulations pertaining to student financial assistance. Candidate must be able to access all federal and state financial aid websites (NSLDS, COD, etc.).

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Familiarity with federal and state regulations.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Bachelors degree and two (2) years of related experience; or equivalent combination of education and experience.
• Advanced working knowledge of both graduate and undergraduate state and financial aid programs.

Job Duties

• Counsel students on different types of loans and awards available.
• Review and comply with all state and federal regulations.
• Must be able to professionally convey information to students and parents regarding completion of FAFSA, loan entrance and exit counseling, program eligibility, benefits and drawbacks associated with various financial aid programs, and new or updated regulations pertaining to student financial assistance.
• Present financial aid sessions to students, staff and community groups as requested.
• Take phone calls, answer emails and monitor chat form current and prospective students and/ or parents to ensure general Financial Aid questions are answered in a timely manner.
• Administers assigned financial aid programs.
• Complete special requests or other duties as assigned.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.