Title: Registrar Specialist

Employee Classification: Registrar Specialist

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $33,312.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.

The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position is responsible for coordinating various aspects of student records and records maintenance. Duties include providing outstanding customer service to stakeholders, data entry, data auditing, and copying, organizing, and distributing routine correspondence and materials.

Minimum Qualifications

Associate's Degree and one year of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Skill in telephone etiquette and courteous communication with public, verbally and in writing. Ability to evaluate facts or situation to route calls/customers appropriately. Strong customer service skills. Basic MS Office skills. Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math. Knowledge of standard office policies and procedures.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Quality customer service skills, responsible, dependable, and professional. Excellent verbal and interpersonal skills. Dedication to customer satisfaction by providing timely and accurate services. Flexibility to change tasks quickly. Bachelors Degree. Supplemental pay for fluent Spanish-speaking staff.

Required License/Registration/Certifications

Job Duties

• Responds to email inquires on behalf of records area. 
• Completes special assignments, projects, and tasks as requested. 
• Completes all required training as assigned. 
• Provides administrative support during end of term grade reporting. 
• Provides interpretation of academic policies and procedures and aids stakeholders in resolution of problems and troubleshooting. 
• Updates and corrects permanent records, including academic and demographic information. 
• Calculates and corrects academic status. 
• Posts transfer work and nontraditional credit onto student records and appropriately files original document for imaging. 
• Prepares, analyzes and monitors reports and maintains statistical data in functional area. 

Physical Requirements

Sedentary work that primarily involves sitting/standing.
Communicating with others to exchange information.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Mon-Fri 8a-5p with some overtime

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.