Testing Center Specialist (Accommodated Testing Center)

Title: Testing Center Specialist (Accommodated Testing Center)

Employee Classification: Student & Program Specialist

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-AVP Health and Wellness

Department: UNT-Office of Disability Access-161540

Job Location: Denton

Salary: $39,000 (Commensurate with experience)

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Office of Disability Access (ODA) at the University of North Texas exists to prevent discrimination on the basis of disability and to help students reach a higher level of independence. It is the mission of the ODA to engage and collaborate with faculty and other campus partners to ensure students with disabilities at the University of North Texas have access to all university programs, services, and activities; promote equity and inclusion for students with disabilities; and provide a platform for accessible pedagogical innovation.

Position Overview

The purpose of this position is to coordinate accommodated testing services for students with disabilities. This includes supporting the ODA Testing Center operations as well as providing support and training to faculty on accommodated testing in the classroom. This position is responsible for assisting with maintenance of the Testing Center daily schedule, calendar, and records relating to scheduling of tests between the individual students, test proctors, test locations, and delivery and security of the exams. An important part of this position is maintaining academic integrity of the testing accommodation process while ensuring diplomatic relations with students, faculty, and staff in applying student test accommodations. The staff member assists with oversight of the adaptive test equipment and procedures and assists in providing alternative format materials in relation to testing needs. While this position does not provide direct supervision of any employees, they provide mentorship and direction to the ODA Testing Center Graduate Assistant and Office Assistants. The role is fluid and can look very different each day.

Minimum Qualifications

Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Proficiency in Microsoft Office. Demonstrated ability to provide outstanding customer service. Demonstrated skill in verbal and written communications. Ability to establish and maintain effective working relationships. Ability handle multiple priorities. Strong attention to detail. Strong time management skills with the ability to arrive on time and prepared for work-related activities.

Preferred Qualifications

Ability to multitask in a high traffic area with constant interruptions, and ability to think critically and logically to solve problems as they arise. Detail oriented, organized, reliable and flexible with broad technical skills using various software and hardware including assistive technology. Exceptional interpersonal skills and the ability to work well with a diverse population. Skill and ability to operate standard office equipment such as PC, fax, copier, printers and multiline phone, and have excellent skills in written and verbal communication. Bachelors degree or equivalent with two or more years of supervisory or leadership experience. Experience in working with individuals with disabilities.

Required License/Registration/Certifications

N/A

Job Duties

• Communicate effectively and diplomatically with faculty, staff, and students in addressing ODA testing guidelines, and accommodation procedures. Recommend procedural changes and policies to ODA administrators. 
• Assist in managing the ODA Testing Center day to day operation by assisting with the hiring, training and monitoring student assistants, graduate assistants and proctors in meeting the needs of testing patrons and upholding UNT standards for test integrity. 
• Keep accurate and timely records and statistics on the exams administered each semester, accommodations requested, total number rendered, and occurrences of irregularities 
• Maintain direct communication with the Assistant Director of Accommodated Testing Services and course instructors in establishing appropriate test administration protocol. 
• Perform other duties assigned by supervisor, including assisting with general office duties when needed
• Maintain cordial relationships with faculty, staff and students on campus by being responsive to students, faculty, and staff requests and communications and working cooperatively with other student services entities, 
• Help maintain a positive work environment by working cooperatively and maintain cordial relationships with all faculty, staff, and students on campus
• Develop and provide educational resources and opportunities for the campus community 

Physical Requirements

Communicating with others to exchange information.
Moving about to accomplish tasks or moving from one worksite to another.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

This position follows a Monday–Friday schedule with hours that vary based on testing needs. Evening shifts are the primary responsibility when tests run late, sometimes until 9pm, and occasional weekend work may be necessary.

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.