Donor Care Coordinator

Title: Donor Care Coordinator

Employee Classification: Administrative Coordinator

Campus: University of North Texas Health at Fort Worth

Division: HSC-Operations & Business Mgmt

Sub Division-Department: HSC-Operations & Business Mgmt

Department: HSC-Operations & Business Mgmt-350000

Job Location: Fort Worth

Salary: $45,000.000

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Donated Body Program at the University of North Texas Health Science Center at Fort Worth supports education, research, and professional training through the ethical management and stewardship of anatomical donations. The program oversees donor registration, preservation, utilization, inventory management, and final disposition while maintaining the highest standards of donor dignity, regulatory compliance, and accountability. Through partnerships with academic programs, researchers, and healthcare professionals, the program provides essential resources that advance health sciences education, clinical training, and scientific discovery while honoring the profound gift of donor participation.

Position Overview

The Donor Care Coordinator will work closely with program staff, cremation providers, and donor families to ensure continuity, accuracy, and dignity throughout the donor's journey through the program. The position requires exceptional attention to detail, organizational skills, discretion, and the ability to approach human remains and donor materials with professionalism and respect.

Minimum Qualifications

Bachelor's degree and one year of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional communication and interpersonal skills in situations possibly involving grieving or emotionally distressed individuals and other staff.
• Advanced written communication skills.
• Ability to work under pressure, to adjust to constant changes and to handle multiple tasks
• Ability to effectively use electronic inventory systems, databases, spreadsheets, and other computer-based tools to accurately track donor remains, specimens, urns, and associated materials.

Preferred Qualifications

• Experience in an University, Donated Body Program, and/or Funeral Home setting.
• Experience with digital inventory systems.

Job Duties

• Coordinate with program staff and external service providers to ensure the appropriate and respectful disposition of donor remains.
• Coordinate the preparation and return of cremated remains to donor families while maintaining accurate documentation related to cremation and final disposition.
• Maintain and reconcile accurate inventories of donor urns, cremated remains, specimens, and other donor-associated materials, investigating and resolving discrepancies as needed.
• Other duties as assigned.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and moving objects up to 100 pounds or more.
• Moving self in various positions to perform tasks in tight and confined spaces.
• Operating motor vehicles or heavy equipment.
• Moving about to accomplish tasks or moving from one worksite to another.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

• Exposure to fumes or airborne particles.
• Low temperatures.
• Noisy environments.
• Small and/or enclosed spaces.

Work Schedule

Monday-Friday

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.