Title: Electronic Resources Associate

Employee Classification: Library Production Associate

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-University Library

Department: UNT-University Library-Gen-141000

Job Location: Denton

Salary: Depending on qualifications with a minimum of $33,660.00.

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

As the most-used service on campus and an essential component of education and research at the University of North Texas, the Libraries offer access to more than 6 million items (print and digital) along with expert personnel to assist patrons in achieving their academic and scholarly goals. We provide innovative programs and support to enhance the relationship between teaching and learning at the University of North Texas.

The Collection Management Division has three departments:  Collection Development, Collection Assessment, and Cataloging and Metadata Services. Serving both internal and external customers, the division provides selection, acquisition, evaluation, cataloging, processing, and collection maintenance services for the collections of the UNT Libraries.

The University of North Texas is a student-centered public research university with over 42,000 students. A Carnegie-ranked Tier One public research university. UNT is one of the nation’s most diverse universities. UNT has been designated as both a Minority Serving Institution and Hispanic Serving Institution.

With 7.5 million people and two international airports, DFW is the fourth-largest metro area in the United States. DFW is racially, ethnically, religiously, and culturally rich and maintains a long-standing commitment to the arts exemplified by local attractions such as the Dallas Arts District and the Fort Worth Cultural District. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. The university also has a generous benefits, leave, and perks package.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. Want to know more about why you should consider coming to Denton? Check out Discover Denton.

UNT has a highly diverse campus with a wide range of languages spoken in addition to English. We welcome candidates who have experience with HSI/MSIs and/or who speak Spanish, Vietnamese, American Sign Language, Chinese (Cantonese, Mandarin and other variations), Arabic, Tagalog, Farsi, French, or/and Yoruba.

Position Overview

The University Library Department at the University of North Texas is seeking to hire an Electronic Resources Associate (ERA) to support the activation and maintenance of the libraries’ electronic resources.

The Collection Development Department is responsible for acquiring information resources to support teaching, research, and learning at UNT. The ERA assists the Head of Subscription and Resource Management with overseeing the activation and maintenance of electronic resources. The ERA works directly with vendor representatives and other library staff to identify problems, resolve access errors, and answer inquiries about access and holdings. The ERA also exercises judgment and specialized skills to edit and create proxy stanzas. This position offers significant opportunity for professional growth in an area of increasingly desirable expertise in the library field.

Position responsibilities
Responsibilities of the position include but are not limited to:
• Maintain library holdings in online knowledgebase. Add and remove titles of electronic resources to reflect current holdings. Edit URLs and dates to insure current and correct data. Review notices of changes in vendor, platform, and access and make any necessary changes to insure continued access. Maintain administration accounts for electronic resources. Develops and leads projects to improve knowledgebase accuracy.
• Troubleshoot electronic resource problems related to subscription, holdings, and linking issues. Uses specialized skills to identify cause of problems and determine needed steps to correct the issues. Resolves issues quickly and communicates effectively with others affected by the problem. Oversees the error reporting workflow for web-scale discovery service.
• Oversee maintenance and creation of proxy stanzas. Monitor listservs, RSS feeds, and email for updated proxy information. Edit or create proxy stanzas as needed.
• Assists with activation, maintenance, and evaluation of electronic resources. Manages open access materials as requested by students, faculty, and staff. Edits resource records and electronic resource A to Z list as needed. Edits and loads MARC records for ejournals into ILS.

Minimum Qualifications

Bachelor's Degree and one year of progressively responsible library experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Extensive knowledge of library principles and policies, and knowledge of specialized area functions and workflows. Experience in working effectively with students, faculty, staff, and the community. Ability to utilize multiple computer applications toward increased productivity in a rapidly changing environment. Strong leadership skills. Excellent written and oral communication skills. Ability to establish and maintain effective working relationships. Knowledge of safe working procedures and security measures related to work performed.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications:
Experience with any of the following:
• Technical writing
• Knowledge of and proficiency in knowledgebase management
• Experience in troubleshooting electronic resources
• Experience with EZproxy stanza creation and editing

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleague develop these preferred skills.

Required License/Registration/Certifications

Job Duties:

• Maintain library holdings in online knowledgebase. Add and remove titles of electronic resources to reflect current holdings. Edit URLs and dates to insure current and correct data. Review notices of changes in vendor, platform, and access and make any necessary changes to insure continued access. Develops and leads projects to improve knowledgebase accuracy. Works with Collection Assessment to provide title lists and vendor/platform information 
• Troubleshoot electronic resource problems related to subscription, holdings, and linking issues. Uses specialized skills to identify cause of problems and determine needed steps to correct the issues. Resolves issues quickly and communicates effectively with others affected by the problem. Oversees the error reporting workflow for webscale discovery service. 
• Oversee maintenance and creation of proxy stanzas. Monitor listservs, RSS feeds, and email for updated proxy information. Edit or create proxy stanzas as needed. Coordinate proxy stanza updates on server with libraries IT department. 
• Assists with activation, maintenance, and evaluation of electronic resources. Edits resource records and electronic resource A to Z list as needed. Edits and loads MARC records for ejournals into ILS. Communicates with Cataloging and Metadata Services unit to request MARC records for selected resources. Communicates activations and updates with other library staff as needed. 
• Communicates regularly regarding progress on and completion of work, and prioritizes work appropriately by consulting with supervisor. Monitors and acts on official communications. Collaborates effectively, courteously, and professionally. Maintains effective working relationships with internal and external constituents by producing communications which are professional, timely, and in accordance with departmental guidelines. Participates in training opportunities to maintain skills as needed for the position. 

Work Schedule:

Monday-Friday 8:00am-5:00pm, flexible

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a resume, a cover letter and a list of three professional references with their online application.

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.