Title: Medical Assistant

Employee Classification: Medical Assistant

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-UNT Health Gastroenterology-345680

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

UNT Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. UNT Health primary and multispecialty care clinics are located on the UNT campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. UNT Health’s interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

UNT Health Multi-Specialty is seeking a compassionate Medical Assistant to join our dynamic team of healthcare providers at the University of North Texas Health Science Center. This role requires a candidate with strong organizational skills, a diverse set of interests and skill set, and strong interpersonal communication abilities. Candidate must exhibit compassion, understanding, the ability to work well in teams, and the ability to function in a fast-paced environment is critical for this position.

Minimum Qualifications

High school diploma or GED, completion of an accredited Medical Assistant Program and six (6) months of customer service experience.

Knowledge, Skills and Abilities

• Maintains and enhances clinical skills and knowledge on a regular basis; keeps up with current developments and trends in areas of expertise.
• Team Skills Seeks opportunities to accept ideas and help from coworkers to accomplish work goals; ensures smooth transition of important patient care information from one caregiver or department to another; is willing to share credit; appreciates differences in personalities; shows empathy.
• Accuracy/Attention to Detail Consistently produces thorough and timely work; attentive to details; asks questions to accurately document information and update records; shows concern for every aspect of the job; ensures excellent communication and follow-up.
• Respect for Standard Understands and respects the need for structured guidelines and protocols, willing to ask for clarification if something doesn't make sense and could cause harm to a patient or result in less than an excellent level of care; demonstrates compliance with required standards.
• Customer Focus Continually searches for ways to provide value-added solutions to customers; understands and anticipates customers' needs and keeps customers' needs in mind when making decisions; takes responsibility for customer satisfaction and loyalty; solicits customer feedback to ensure satisfaction.

Preferred Qualifications

Graduation from an accredited Medical Assistant program, Bilingual English/Spanish preferred.

Required License/Registration/Certifications

Medical Assistant Certification, and CPR (BLS) certification.

Job Duties

• Measure patient vital signs as standard of care.
• Perform procedures, injections, and administer vaccines as ordered by the provider.
• All care documented in the electronic health record. 
• Optimize patient scheduling by managing patient flow and providing access to care.
• Following standard Department workflows.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Clean and sterilize instruments and properly dispose of contaminated or expired medical supplies.
• Perform and process routine laboratory tests and sample analyses as ordered by provider. 
• Thoroughly complete provider orders, referrals, and insurance authorizations to ensure timely delivery of care and provide patient with educational material. 
• Deliver culturally competent care that respects each patient's individual beliefs.
• Schedule appointments, verify insurance, manage patient charts (electronic or paper), and handle phone calls.
• Provide patients with instructions on procedures, or follow-up care and assist with referrals and scheduling follow-up visits.

Physical Requirements

• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday-Friday 8:00am-5:00pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.