Patient Access Specialist
Patient Access Specialist
- 513508
- Denton, Texas, United States
- Staff
Title: Patient Access Specialist
Employee Classification: Patient Access Specialist
Campus: University of North Texas
Division: UNT-Student Affairs
SubDivision-Department: UNT-Student Health and Wellness
Department: UNT-Health & Wellness-Gen-160700
Job Location: Denton
Salary: $36,336.00 - $45,420.00
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
The University of North Texas (UNT) Student Health and Wellness Center is a full-service medical center offering all UNT students general wellness and specialty medical care. We are staffed with licensed physicians, nurse practitioners, physician assistants, certified lab technologists, psychiatric nurse practitioners, licensed nurses, and medical assistants.
Position Overview
The Patient Access Specialist will perform clerical duties, drawing on specific knowledge of medical terminology and clinic or laboratory procedures. Duties may include scheduling appointments, billing patients, appointment check-in and check-out, answering phones, and compiling and recording medical charts, reports, and correspondence.
Minimum Qualifications
High school diploma or GED and three (3) years of related experience; or any equivalent combination of education and experience.
Knowledge, Skills and Abilities
* Ability to multi-task in a busy environment while maintaining professional composure.
* Skilled in consistently completing assignments on time, accurately and with attention to detail.
* Excellent customer service and strong communication skills.
* Demonstrates basic skills and knowledge of the position.
Preferred Qualifications
High school diploma or GED and three (3) years of related experience; or any equivalent combination of education and experience.
Required License/Registration/Certifications
Job Duties
- Interview patients to complete documents, case histories, and registration.
- Prepare clinic schedules and verify patient insurance eligibility.
- Answer phones, direct calls, and route messages or lab results to staff.
- Schedule and confirm patient appointments, procedures, and consultations.
- Maintain medical records, files, and correspondence. Compile and scan medical charts or reports.
- Perform clerical tasks like mailing patient letters and managing supply inventory.
- Greet visitors, determine their purpose, and direct them appropriately.
- Check patients in and out.
- Transmit correspondence and medical records via mail, email, or fax.
- Review clinic schedules for accuracy and assist in training new front desk staff.
- Operate office equipment and software to prepare reports, invoices, and medical records.
- Support ongoing department needs for financial statements and case histories.
Physical Requirements
Communicating with others to exchange information.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
M-F, 8am-5pm
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
