Title: Registrar Coordinator

Employee Classification: Registrar Coordinator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $39,270.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.

The university has a generous benefit, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position is responsible for overseeing services in an area of Registrar area which may include: general registrar services, providing support for athletic certification, transfer articulation, graduation processing, degree verifications, or other specialized support within the Office of the Registrar. Duties include scheduling, reporting, evaluation of services offered, assisting with producing marketing content and materials, enforcing policies pertaining to assigned function, and maintaining security of facilities and materials. This position is responsible for providing outstanding customer service to stakeholders.

Minimum Qualifications

Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Proficiency in MS Office and other related technologies or ability to quickly assimilate.
• Skill in telephone etiquette and courteous communication with public, verbally and in writing, evaluating facts to trouble shoot issues.
• Strong customer service skills.
• Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math.
• Knowledge of standard office policies and procedure's ability to quickly assimilate.

Preferred Qualifications

• Bachelor's Degree.
• Quality customer service skills, responsible, dependable, and professional.
• Excellent verbal and interpersonal skills.
• Dedication to customer satisfaction by providing timely and accurate services.
• Flexibility to change tasks quickly.
• Ability to multitask in order to successfully meet various needs and assignments.
• Exceptional attention to detail.
• Strong presentation, problem solving, and critical thinking skills.
• Supervisory skills.
• Ability to work as a part of a large team.
• Ability to develop and maintain effective working relations.
• Ability to learn and use a variety of simple to complex computer applications.
• Collegiate advising, transfer articulation, curriculum maintenance experience.

Required License/Registration/Certifications

None

Job Duties:

• Test credit application and maintenance.
• Oversee the workflow and duties related to the maintenance and daily operations of transfer credit articulation.
• Acts as an escalation point for issues and ensures proper procedures and communication protocols are followed.
• Maintain organization ID tables to ensure proper articulation.
• Utilize applications such as TES, Transferology, and uachieve to maximize articulation rules, education, and application.
• Provide assistance to transcript processing workflow during peak times.
• Completes all required training as assigned.

Work Schedule:

Mon-Fri 8a-5p with some overtime

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.