Kiosk mode

Registrar Coordinator

514832

Denton, Texas, United States

Staff

View favorites

Title: Registrar Coordinator

Employee Classification: Registrar Coordinator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $39,600

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting.

We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.
The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position supports certifications and reporting and is responsible for facilitating processes efficiently for the maintenance and coordination of student records and serves as the first level of escalation for problem resolution. Work is performed within various student platforms and information systems, ensuring the accuracy and integrity of academic data. This role requires direct interaction with students, former students, faculty, and staff, processing data-driven requests, and ensuring compliance with a range of institutional, state, and federal regulations.

This position requires a detail driven critical thinker who thrives in a fast-paced environment, is technically proficient in varied software platforms and understands interdependencies. This position provides crucial front-line interactions and training for students, faculty and staff through targeted communications and documentation related to student record maintenance, processes, and procedures. Registrar Coordinators supervise a team of student workers and assist with the coordination of daily operations.

Minimum Qualifications

Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Proficiency in MS Office and other related technologies or ability to quickly assimilate. Skill in telephone etiquette and courteous communication with public, verbally and in writing, evaluating facts to trouble shoot issues. Strong customer service skills. Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math. Knowledge of standard office policies and procedures ability to quickly assimilate.

Preferred Qualifications

Previous experience working in a higher education setting. Familiarity with FERPA laws governing the privacy of student records. Customer service background. Ability to quickly grasp detailed rules and regulations and apply them accurately to students situations. Supplemental pay for fluent Spanish-speaking staff.

Job Duties

Manages a team of student workers including: hiring, training, evaluating, planning, timekeeping, scheduling and assigning work activities.
Effectively communicates a broad range of policy and procedural information to students, former students, faculty and staff. Interprets policy and aids stakeholders in resolution of problems including escalations and troubleshooting for their area of specialization.
Provides feedback on business processes for continuous improvement to support excellent student service and overall institutional and student success.
Performs system testing related to platform upgrades and business process changes.
Drafts and updates internal business process documentation.
Prepares, analyzes and monitors reports and maintains statistical data on productivity output.
Rapidly learns a variety of complex software systems and maintains technical proficiency to process, research, and respond to customer requests.

Physical Requirements

Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday-Friday 8:00am-5:00pm with some overtime

Driving University Vehicle

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

Recommended Jobs

Postdoctoral Research Asspociate - Dr. Yanxiao Han's Computational Biological Laboratory

The Postdoctoral Researcher will support computational biology research focused on molecular biophysics, hormone signaling, and therapeutic design. The position will primarily investigate G protein-coupled receptors (GPCRs) involved in cardiovascular and hormone signaling pathways using computational approaches such as molecular dynamics simulations, enhanced sampling, and kinetic modeling.

Assistant Director, Special Events

This position is responsible for assisting in the development, implementation, coordination and evaluation of strategic and operational activities of special events hosted by or supported by the Office of the President. This position requires consistent demonstration of superior customer service, exercising considerable initiative and independent judgement, and operating with a high level of detail in the performance of assigned duties. This position operates under the overarching goals of presenting the University’s mission effectively, and supporting the Director of Special Events in ensuring the president’s vision for special events is realized.

Dispatcher

This position is responsible for the coordination, collection, and dissemination of information to department personnel, officers in the field, faculty and staff, as well as other law enforcement agencies. Typically involves dispatching officers to calls for service, proper disposition of telephone calls, data input on criminal justice computer systems, records keeping and assisting visitors.

Project Coordinator-Division of Student Affairs

The Project Coordinator is tasked with assisting with project management division wide. They will serve as a central hub for the recording of plan management activities and tracking project progress. These projects will be both regulatory and non-regulatory in nature. They will assist with new staff training and onboarding as a continuous divisional project. This staff member will assist with the coordination of space within the Student Services Center in support of divisional operations.

Writing Assistant - Part-Time

The Center for Academic Performance (CAP) at the University of North Texas Health Science Center is seeking a dedicated and detail-oriented Part-Time Writing Assistant to support student success through academic writing assistance. CAP is committed to helping students achieve their personal and academic goals by providing comprehensive academic support services and programs. The Writing Assistant will work closely with the Writing Coordinator to provide constructive feedback on student writing submissions, assist with writing support initiatives, and help develop supplemental learning materials. This role is ideal for individuals with a strong background in writing, editing, and academic coaching, particularly in health sciences or graduate-level education. The selected candidate will establish a flexible schedule each semester based on need and availability. For FERPA compliance, all student appointments must take place in a private location to ensure confidentiality and protect student information.

Financial Aid Administrator

The Financial Aid Scholarships (FAS) department at the University of North Texas is seeking to hire a Financial Aid Administrator to join our Project Management Team. This position provides support to the Assistant Director by coordinating activities related to all projects. The positions main duties are to enhance department and organization processes by exploring opportunities and ensuring the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Financial Aid Administrator handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized, lead and direct the work of other team members, and be able to manage multiple projects at once in the absence of day-to-day guidance.