Kiosk mode

Registrar Specialist

515091

Denton, Texas, United States

Staff

Title: Registrar Specialist

Employee Classification: Registrar Specialist

Campus: University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $33,312.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting.

We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.
The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position supports certifications and degree conferral and is responsible for the maintenance and coordination of student records within various software platforms and student information systems, ensuring the accuracy and integrity of academic data. This role requires direct interaction with students, former students, faculty, and staff, processing data-driven requests, and ensuring compliance with a range of institutional, state, and federal regulations.

Minimum Qualifications

Associate's degree and one year of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Skill in telephone etiquette and courteous communication with public, verbally and in writing.
Ability to evaluate facts or situation to route calls/customers appropriately.
Strong customer service skills.
Basic MS Office skills.
Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math.
Knowledge of standard office policies and procedures.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Quality customer service skills, responsible, dependable, and professional. Excellent verbal and interpersonal skills. Dedication to customer satisfaction by providing timely and accurate services.

Job Duties

Serve as front line contact for customer inquiries through multiple software systems, providing professional guidance and support.
Provide interpretation of academic policies and procedures to students, faculty, and staff, and by serving as a knowledgeable resource on PeopleSoft functionality and student records workflows.
Interpret and comply with applicable policies at the state, federal, and university level when resolving and responding to customer requests and inquiries.
Collaborate across departments to resolve customer issues and improve workflow and determine need for escalation of complex or time sensitive inquiries.
Rapidly learn a variety of complex software systems and establish technical proficiency to process, research, and respond to customer requests.
Analyze request patterns and provide feedback on potential process improvements.

Physical Requirements

Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday-Friday 8:00am-5:00pm with some overtime

Driving University Vehicle

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

Recommended Jobs

Senior Administrative Coordinator, Division of Public Practice

The Senior Administrative Coordinator provides advanced administrative and operational support to the Division of Public Practice and its leadership. They manage key administrative functions, support operational priorities, and ensure compliance with university policies and procedures. The coordinator serves as a central point of contact for the division and regularly interacts with senior university leadership, including the President’s Office, Vice Presidents and external partners.

Enrollment Services Assistant

This position is responsible for planning and organizing office procedures and is responsible for maintaining student records files. This position requires strong communication skills, verbal and written, and demands strong customer service excellence. Under the supervision of the Coordinator of Degree Audit and Enrollment, this position is to represent the Office of the Registrar to students, parents, and visitors, and manage student records with a strict adherence to policy.

Associate Registrar

The Associate Registrar is a key member of the Registrar's leadership team, providing operational oversight and subject-matter expertise in residency determination, curriculum and catalog management, academic records administration, and end-of-term processing. This position supports the University Registrar in ensuring the accuracy, integrity, security, and compliance of student academic records while overseeing critical functions that directly impact the student lifecycle. The Associate Registrar is responsible for managing and coordinating all residency determination processes as the University's Residency Determination Official, ensuring compliance with state and institutional regulations. The position provides leadership for curriculum administration, catalog development and publication, academic calendar maintenance, and implementation of curricular changes within the student information system. As the institutional administrator for CourseDog, the Associate Registrar oversees curriculum, catalog, scheduling, and related system functionality to support academic operations and strategic planning. This position directs and manages end-of-term processing activities, including grade processing, academic standing reviews, term roll procedures, and records maintenance to ensure timely and accurate reporting of student academic outcomes. Additional responsibilities include oversight of National Student Clearinghouse reporting, athletic eligibility certification, PeopleSoft security access to student records, student veteran benefits certification, and compliance-related reporting requirements.

Accounts Payable Specialist

The Controller Operations Department at the University of North Texas System is seeking to hire an Accounts Payable Specialist to join our Accounts Payable team. Responsibilities of the position include but are not limited to: Reviews invoices and related documents and resolves differences with purchase orders. Collaborates with departments, vendors, and purchasing to resolve payment issues. Compares receiving documents, invoice information and purchase order data in EIS to ensure compliance and accuracy of delivery and billing; after audit is completed successfully, the voucher is submitted for approval. Works with departments to resolve differences related to the payment document, or to obtain additional documentation to support the transactions. Works with Central Receiving at campuses in obtaining receiving information and may contact campus departments directly for confirmation that goods and/or services have been received. Notifies vendors of discrepancies in invoices as related to receiving documents and the purchase order. Processes transactions through USAS. Approves vouchers in accordance with applicable laws, regulations, and procedures. Assists with correcting vouchers in document tolerance status. Assists with resolving voucher matching issues. Corresponds with vendors regarding invoice and payment issues. Assists with processing travel as needed.

Manager, Digital Spaces

The Manager, Digital Spaces, oversees the installation, testing, maintenance, and repair of audio/visual technology and related hardware/software at the UNT Dallas main campus. This role requires specialized knowledge, critical thinking, and collaboration with senior management to address diverse requests and complex challenges. Responsibilities include scheduling and coordinating audiovisual support for campus events, with occasional duties outside normal hours.

Laboratory Safety Program Manager

The Lab safety Program Manager will lead and oversee aspects of laboratory safety. This position requires comprehensive knowledge of safety protocols and will involve direct supervision of the Chemical Safety Program and Hazardous Waste Program. Key responsibilities will include providing safety training for employees conducting inspections and audits, preparing reports, and maintaining accurate records.