Title: Student Services Assistant - Office of Disability Access

Employee Classification: Professional - HRLY

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Division of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: $15.00/hour

FTE: .48

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview

Department Summary

The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are eight functional units within the Division of Student Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office for Disability Access, and Student Assistance Resource Center.

Position Overview

The Division of Student Academic Affairs at the University of North Texas Health Science Center at Fort Worth is seeking to hire a part-time Student Services Assistant to join the Office of Disability Access (ODA). This hourly position provides essential administrative, operational, and testing support for the Office of Disability Access. The Student Services Assistant helps maintain organized systems for records and data management, supports daily office operations, assists with communications to students and faculty, and provides dependable backup coverage for accommodated testing. This position is 19 hours per week, with scheduling flexibility based on office needs and exam periods.

Minimum Qualifications

Bachelor’s degree and one (1) year of related administrative, student services, or customer-service experience, or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills, with a professional and customer-service orientation.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) and comfort learning new systems (e.g., AIM, DocuSign, Canva).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Capacity to work both independently and collaboratively within a team environment.
• Commitment to creating a respectful, accessible, and inclusive campus environment.

Preferred Qualifications

• Experience in higher education, particularly within student services, disability support, or testing administration.
• Familiarity with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.
• Experience with testing coordination, scheduling systems, or proctoring.
• Experience using databases or case management systems such as AIM.
• Ability to exercise sound judgment in making decisions related to departmental functions.

Required License/Registration/Certifications

N/A

Job Duties

• Records Management: Process applications and documentation in AIM (student record database); maintain accurate records; monitor workflows for timely letters and updates.
• Student & Faculty Support: Conduct informational appointments; assist with scheduling; respond to routine inquiries on ODA processes.
• Operational & Outreach Support: Prepare reports, data summaries, correspondence; provide admin support for workshops/events.
• Testing & Exam Support: Backup proctoring; monitor exams; assist with exam paperwork and logistics.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

19 hours per week, on campus.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.