Title: Student Services Specialist

Employee Classification: Student Services Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

SubDivision-Department: HSC-Divison of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $46,000 per year

FTE: 1.000000

Retirement Eligibility: Retirement Eligible

About Us - Values Overview:

Department Summary

Department summary:
The mission of the Division of Student Affairs is to create solutions for a healthier community by fostering student success. There are 8 functional units within the Division of Student & Academic Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office of Disability Access, and Student Assistance Resource Center.

Position Overview

The Student Services Specialist will provide excellent customer service and support to UNTHSC students. This position will assist in providing on-site operational support, planning events, development of programming, outreach efforts, and preparing and maintaining databases. This position fosters student success by ensuring services and resources are accessible and efficiently maintained and delivered.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service Skills
• Ability to maintain confidentiality of student records
• Excellent verbal and written communication skills

Preferred Qualifications

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities
• Establish and maintain effective work relationships with students, faculty, staff and the public
• Ability to work on multiple projects with varying deadlines in a high paced, time-sensitive environment
• Work independently with minimal supervision
• Communicate effectively through all modalities and professionally represent the department and UNTHSC
• Experience working with local resources and community partnerships

Required License/Registration/Certifications

Valid Driver's License

Job Duties:

• Provide on-site operational support for the HSC Food Pantry, including managing donations, food pantry pick ups, and ensuring the HSC Food Pantry is clean, organized and appropriately stocked.
• Provide on-site operational support for the HSC Clothing Closet, including manage donations, clothes closet drop-offs, and ensure HSC Clothing Closet is clean, organized and accessible to students.
• Coordinate the development, implementation, and assessment of SARC programming. Coordinate logistics for outreach activities, meetings and events, including HSC Food Pantry, Student Emergency Fund, and HSC Clothes Closet. 
• Coordinate data management efforts for the food pantry, clothes closet, and student emergency fund. Provide support for SARC services, including student meeting support when needed. 
• Process requisitions and purchasing card transactions.
• Develop and create marketing materials for SARC services.

Work Schedule:

Monday – Friday, 8am-5pm, with occasional evenings or weekends required for divisional events Trips to pick up items for food pantry and clothing closet with-in normal working hours required

Driving University Vehicle:

Yes

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.