Title: Assitant Director, Academic Advising

Employee Classification: Asst Dir, Academic Advising

Campus: University of North Texas - Dallas

Division: DAL-Academic Aff & Stdnt Success

SubDivision-Department: DAL-Office of the Provost

Department: DAL-Academic Advising-513250

Job Location: Dallas

Salary: 64,994.00

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

Mission
The Office of Academic Advising & Student Success strives to promote academic success and foster personal growth by empowering undergraduate students to become active participants in their educational journey at UNT Dallas.

Vision
Through holistic support, we are committed to promoting a culture of civic engagement and reshaping the socioeconomic opportunities for every Trailblazer. Our Advisors Help Current and New Undergraduate Students:

- Encourage, explore, and assist students with defining educational goals
- Actively listen to concerns, remain open-minded, respectful and maintain confidentiality of your records
- Explain and assist students with learning University Policies and Procedures
- Provide students with the tools needed to make informed decisions concerning degree completion

Position Overview

As part of the Department of Academic Advising and Student Success, this position is responsible for the coordination and administration of advising services of an assigned college or area. The position manages departmental processes and functions as advising office resource expert for more complex advising issues. This position also collaborates and assists in the development and implementation of assigned departmental projects and educational programs, exercising considerable initiative and independent judgment in the performance of assigned duties. Supervises and participates in the day-to-day operations of the Academic Advising Center ensuring that all “customers,” both internal and external, have the best academic advising experience. This is done through consistent, exceptional customer service, development of the academic advisors plus peer advisors and Academic Advising & Student Success Leadership Team, and the maintaining of the Academic Advising Center visual standards as well as compliance with established policies and procedures.

Minimum Qualifications

Master's Degree and 5 years' of experience in student affairs, student services, counseling, or professional academic advising.

Knowledge, Skills and Abilities

- Thorough knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate)
- Thorough knowledge of Texas rules and regulations related to functional area (or ability to rapidly assimilate)
- Ability to plan and conceptualize and make sound business decisions
- Strong presentation skills
- Strong problem solving skills
- Strong critical thinking skills
- Depth of knowledge in academic advising, student service, and student development
- Strong commitment to student and staff development and success
- Ability to communicate effectively with diverse populations verbally and in writing
- Ability to develop and maintain effective working relationships
-Ability to work independently

Preferred Qualifications

- Master's Degree in a related field.
- Six or more years in related experience working in academic advising, academic programs, or student support programs.
- Knowledge of EAB Navigate 360, PeopleSoft, and Visual Schedule Builder.
- Proficient in Microsoft Office to include Outlook, Word, Excel, and PowerPoint.
- Knowledge of best practices in student retention and success programs.
- Excellent verbal and written communication skills.
- Strong analytical, interpersonal, and organizational skills.
- Ability to lead well and build rapport with college students, parents, faculty, the public, and administrative leadership.
- Ability to achieve a high degree of attention to detail.
- Self-directed and able to work independently, work collaboratively with others, and under direct supervision.
- Demonstrated expertise to learn, interpret, and articulate complex policies and procedures.
- Highly organized and capable of handling multiple projects and deadlines.
- Ability to present information clearly and concisely.
- Ability to work with sensitive information and maintain confidentiality.

Required License/Registration/Certifications

Job Duties:

• May advise both group and individual settings with current and prospective students while maintaining appropriate student records.
• Allocates fiscal and personnel resources responsibly.
• Establishes a partnership with department chairs and program coordinators to ensure academic advising services meet the distinct needs of programs and students.
• Encourages the Academic Advising Center's mission of fostering academic success and personal growth by empowering undergraduate students to actively engage in their educational journey at UNT Dallas, achieved through inspiring communication, integrity, and a passionate commitment to advising.
• Serves as Leader on Duty to coach and motivate advisors while upholding a culture that builds exceptional internal and external customer experiences. This is accomplished through in house one-on-one customer engagement and building an emotional connection with customers.
• Supports and participates in initiatives that give back to the University to promote our brand.
• Works in collaboration with internal and external departmental staff and administration to leverage synergy opportunities across functions and businesses.
• Considers the impact of actions on individuals, the team, and the organization.
• Drives the recruitment, retention and development of a diverse range of talented people on your team.
• Strengthens others through consistent coaching and feedback while driving productivity and morale of the team.
• Supports an environment that encourages creative thinking and supports risk taking.
• Holds self and others accountable to higher performance standards while providing students with exceptional experiences.
• Develops strategy and helps to translate into specific priorities, objectives and action plans.
• Understands and drives appropriate metrics to assess business performance.
• Manages time, projects, processes and resources to produce desired outcomes.
• Upholds all university policies as outlined by the system and institution.
• Ability to communicate effectively with all levels, even under pressure.
• Demonstrated ability to develop and lead a team that drives results.
• Proven ability to create a positive work environment.
• Ability to listen to feedback and take constructive action.
• Provides weekly reports and management of appointment and database systems.
• Troubleshoots problems with storage systems and electronic filing of documents.
• Responsible for leading a team of peer and professional advisors grounded in tenets of practice outlined by NACADA and appropriate academic advising and student development theories. - (Essential)
• Establishes Key Performance Indicators for academic advisors to support institutional goals for student success and graduation.

Work Schedule:

Monday-Friday 8:00am-5:00pm; A few weekends, travel may be required.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Include Resume, Cover Letter, and 3 references

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.