Title: Event Support Coordinator

Employee Classification: Event Support Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Union Administration

Department: UNT-Union Admin-163110

Job Location: Denton

Salary: $39,600.00, Commensurate with education and experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

University Centers and Events (UCE) encompasses the University Union, Gateway Center and Coliseum. University Centers and Events (UCE), provides quality programs, services, and facilities that enhance the educational experience and create a community for students, faculty, staff, alumni, and guests. We assist students to become good citizens of a global community.
The University Union features 330,000 sq ft filled with campus services, dining options, meeting and event spaces, and programming, arts, and activities.

Position Overview

The Event Support Coordinator is responsible for scheduling, planning, and executing campus meetings and events, both indoors and outdoors. This position works closely with relevant stakeholders to ensure arrangements are made for catering, audio/visual services, alcohol services, event security, and parking.

Minimum Qualifications

Bachelor's Degree and two years of professional experience related to event planning; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Excellent written and oral communication skills.
Demonstrated event management skills.
Excellent customer service skills.
Ability to establish and maintain effective working relationships.
Knowledge of safety and security precautions appropriate to work performed.
Ability to work on call during events including nights and weekends.
Ability to work effectively in a high stress people oriented environment.
Demonstrated skill in computer use and related software programs.

Job Duties

• Event Planning: 1) Responsible for coordinating the space and setup needs for events in and around the Union. 2) Attends reservation meetings with customers, operational departments, catering staff, and other campus service providers as applicable. 3) Makes arrangements with third party services including estimates, delivery times, setups, and pickup times. 
• Safety: 1) Completes all work using safe work habits and methods to prevent injuries. 2) Uses equipment properly and in the manner required or directed. 3) Keeps all equipment in good working order and follows storage procedures. 4) Reports any unsafe acts or condition to their supervisor immediately. 
• Financial : 1) Provides reservation deposit requirements and deadlines to clients. 2) Communicates payment policies. 3) Ensures timely and accurate billing. 4) Process credit card payments when applicable. 
• Communication and Customer Service: 1) Works in harmony with others through active, positive, and courteous interactions with faculty, staff, students, and patrons. 2) Cooperates with coworkers to accomplish work efficiently and effectively. 3) Conveys policies and procedures relative to event management and risk management guidelines.
• Technology: 1) Is proficient in the Event Planning and Space Management software provided. 2) Is proficient in Microsoft office products such as Word and Excel. 
• Assessment and Reports: 1) Collect post event feedback from client as well as other service areas. 2) Run event specific reports as requested. 3) Utilize event software reports as a job tool. 
• Knowledge: 1) Understands relevant university and departmental policies and procedures. 2) Follows the event input processes established by the department to ensure consistency and accuracy. 
• Event Execution: 1) Meets with clients on the day of the event to ensure their needs are met. 2) Facilitates onsite transitions to day of event service providers. 3) Troubleshoots and executes changes that may need to be made. 

Physical Requirements

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.
• Sedentary work that primarily involves sitting/standing.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday - Friday 8am-5pm, Flex for Events

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.