Title: Food Service Specialist - Chick fil-A

Employee Classification: Food Service Specialist - 9mth

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Dining-Retail-163710

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

It’s About the Food!
Why work for UNT Dining? Our employees explain. – YouTube

As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent.

UNT Dining Services is home to Mean Greens Café, the nation’s first 100% vegan collegiate dining hall, and Kitchen West, Texas’ first and only university dining hall certified Free From™ the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university’s first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts—all available for a single Meal Plan swipe.

Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menus.

Position Overview

The Retail Food Service Specialist is responsible for providing exceptional customer service and supporting the daily operations of campus food service outlets. This role involves assisting in food preparation, maintaining cleanliness and organization, managing inventory, and ensuring food safety and quality standards are consistently met. The Food Service Specialist interacts directly with students, faculty, and staff to create a positive dining experience while ensuring smooth and efficient service in the food service area. This position requires great customer service, teamwork, and the ability to adapt to the dynamic needs of a busy campus environment.

Minimum Qualifications

Six months of general work experience.

Knowledge, Skills and Abilities

Ability to follow oral and written instructions; ability to maintain records and complete forms accurately. Ability to apply mathematical concepts to complete tasks (example: collecting cash and making change). Knowledge of the care and use of food service equipment and kitchen utensils. Knowledge of health hazards in food preparation and service and necessary precautionary measures. Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

We’re looking for an enthusiastic and dedicated individual to join our team at UNT Dining Services. The ideal candidate will have a strong desire to contribute to our vibrant campus community while demonstrating the following qualities:
- Food Service Experience
- Great Work Ethic
- Eager to excel and grow with our exciting UNT Dining Services operations

Required License/Registration/Certifications

Job Duties:

• % - Support food preparation and presentation, ensuring all items meet established quality and safety standards. Continuously monitor the freshness and quality of food to maintain consistent excellence. - (Essential)
• % - Ensure cleanliness and organization in all food service areas, including kitchens, dining spaces, and storage areas. Follow proper food handling, storage, and disposal procedures to comply with health and safety regulations. - (Essential)
• % - Deliver outstanding customer service by warmly greeting and assisting customers, answering questions, and promptly addressing any concerns. Maintain a positive, professional demeanor in a fast-paced, customer-oriented environment. Adhere to all university policies, health codes, and safety standards at all times. - (Essential)

Work Schedule:

Hours Vary

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.