Title: LVN Patient Care Coordinator

Employee Classification: Patient Care Coordinator

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-Quality Programs-365100

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Healthcare Quality team is an integral part of HSC Health administration, working collaboratively to ensure the delivery of safe, effective, and patient-centered care. Together, the Quality team and administrative leadership support clinical operations through data-driven quality improvement initiatives, regulatory compliance, and performance monitoring. This partnership promotes excellence across all services and fosters a culture of continuous improvement within HSC Health.

Position Overview

The UNTH Administration Department at the University of North Texas Health Science Center is seeking to hire a Patient Care Coordinator to join our team. Responsibilities of the position include but are not limited to: Generates reports and data from a variety of sources, including the practice EMR and payer websites, and analyzes the data to identify which patients have gaps in service or care. Designs and implements mechanisms to fulfill gaps in service, which may include letters, phone calls, social media communications, or other communication strategies. Work with clinic personnel and care givers to assure that care provided is appropriately documented. Assist with the generation of reports and information to the payers using formats and mechanisms required by each payer. Establishes and maintains relationships with payers related to patient care standards and reports. Tracks opportunities for additional revenue related to payer standards, and assures that patient care activities maximize those opportunities.

Minimum Qualifications

Bachelor's degree and three (3) year related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

Practicing LVN with clinical knowledge.

Preferred Qualifications

Ambulatory care experience; familiarity with NextGen EMR

Required License/Registration/Certifications

Graduation from an accredited school of nursing. A valid Texas LVN license and a current CPR (BLS) certificate are required.

Job Duties:

• Uses clinical judgment to perform standard processes and procedures to assess and conduct outreach to patients to facilitate gap closure to meet reporting requirements. Generates reports and data from a variety of sources, including EMR and payer websites, and analyzes the data to identify patient care gaps. 
• Works within multiple platforms to evaluate, verify, and report progress. Work with clinic personnel and care providers to assure that care provided is appropriately documented. Establishes and maintains relationships with payers, related to patient care standards and reports. 
• Participates in team, departmental, payer and other clinical meetings as appropriate. 
• Performs other duties as assigned. 

Physical Requirements:

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.
• Sedentary work that primarily involves sitting/standing.

Environmental Hazards:

No adverse environmental conditions expected.

Work Schedule:

Monday-Friday 8:00AM-5:00PM

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.