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Non-Student Hourly Desk Agent

 

 

Non-Student Hourly Desk Agent

  • 514612
  • Denton, Texas, United States
  • Hourly
  • Closing on: Jul 21 2026
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Title: Non-Student Hourly Desk Agent

Employee Classification: Non-Pos Hourly Posting Code

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-College of Lib Arts & Soc Sci

Department: UNT-English-121600

Job Location: Denton

Salary: $16.00 an hour

FTE: 0.48

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
 

Department Summary

The study of English language and literature provides students with an intellectual foundation that will permanently enrich their lives and prepare them for a wide variety of professional paths. Our department features courses in British, American, and anglophone literature; in the art of poetry, fiction, and creative non-fiction; and in rhetoric and composition. All of these classes foster intellectual independence and help students to develop the skills of thinking critically, reading deeply, and writing clearly.

Position Overview

Desk Agents provide administrative support for the Writing Center by monitoring the center's email, phone, and walk-ins. They must have excellent interpersonal and communication skills. Because they answer queries regarding the Writing Center and our services as well as provide tutoring for walk-in appointments when the schedule is otherwise full, prior experience as a tutor in the Writing Center is preferred.

Minimum Qualifications

Previous work experience in a UNT Student Assistant position, or other similar work experience.

Knowledge, Skills and Abilities

Must have excellent interpersonal, communication, and organizational skills.

Preferred Qualifications

 

Required License/Registration/Certifications

 

Job Duties
Monitor the Writing Center's email box, phone calls, and walk-in guests.
Provide administrative support for the Writing Center.

Physical Requirements

Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

We need Desk Agents for various shifts that are uncovered by student tutors who also serve as Desk Agents. This could include anything from 9AM - 9PM, Monday-Thursday, and 9AM - 3PM on Friday.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

 

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