Title: Remote Proctor

Employee Classification: Professional - HRLY

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

SubDivision-Department: HSC-Divison of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: $17.00/hour

FTE: .48

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview:

Department Summary

The mission of the Division of Student Affairs is to create solutions for a healthier community by fostering student success. There are multiple functional units within the Division of Student Affairs, including Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office of Disability Access, and Student Assistance Resource Center.

Position Overview

This position is part of the Division of Student Affairs at the University of North Texas Health Science Center (UNTHSC) and the Department of Testing and Evaluation Services. This position supports UNTHSC students and academic departments with a wide variety of student assessment (examination/testing) activities including administering both in-person and online assessments. This position fosters student success by ensuring student knowledge is effectively measured and academic curricular goals are achieved. position supports UNTHSC students and academic departments with a wide variety of student assessment (examination/testing) activities including administering both in-person and online assessments. This position fosters student success by ensuring student knowledge is effectively measured and academic curricular goals are achieved.

Minimum Qualifications

High School diploma and one (1) year of related experience, or equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Ability to maintain confidentiality of student records.
• Excellent verbal and written communication skills.
• Ability to notice details in a group setting.
• Willingness to document and report student behavior.
• Experience using software and technical resources, particularly in an online environment (i.e. Microsoft Suite).

Preferred Qualifications

The preferred candidate will possess the following additional qualifications:

• Ability to work collaboratively with fellow employees, faculty, and staff.
• Attention to detail and accuracy are a must.
• Ability to set and adhere to strict deadlines.
• Desired applicant will place a high priority on customer service.
• Experience in support roles, interacting with clients from multiple levels of an organization.
• Experience in an academic support environment is preferable.
• Experience proctoring examinations is a plus.
• Possess excellent interpersonal skills and proven written communication skills.

Required License/Registration/Certifications

N/A

Job Duties:

• Support the setup and administration of computer-based examinations.
• Monitor online content to facilitate the administration of online or remote assessments.
• Observe students during examinations and document/report unauthorized actions and/or irregular behavior.
• Ensure students comply with all secure testing protocols.
• Ensure only appropriate items are utilized during an examination session.
• Review recorded video content to ensure students comply with secure testing protocols.
• Document and report any instances of inappropriate behavior in the online testing environment.
• Document and report online/remote exam details to TES personnel per established protocols.
• Recommend solutions that may enhance the online/remote testing experience for students.
• Propose solutions to technical issues that may arise during online/remote exams.
• Facilitate a secure, fair, and appropriate testing environment for students.
• Recommend solutions to promote a distraction-free remote exam environment.
• Support remote assignments related to the general operations of Testing and Evaluation Services.
• Assist with collecting course/faculty evaluation information and generating course/faculty evaluation reports.
• Create rubric assessments, assign graders, and generate rubric reports.
• Assist with supporting COMAT exams, communicate with other remote proctors, generate COMAT reports/scores, and document COMAT failures/remediations/makeups.
• Assist with drafting ExamSoft exams.
• Perform other remote duties as assigned.

Physical Requirements:

• Communicating with others to exchange information.
• Moving self in various positions to perform tasks in tight and confined spaces.
• Sedentary work that primarily involves sitting or standing.

Environmental Hazards:

• No adverse environmental conditions expected.

Work Schedule:

Total hours will vary based on testing schedule. Approximately 10-19 hours per week depending on testing schedule. Monday through Friday.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.