Title: Student Financial Services Specialist

Employee Classification: Student Fin Svcs Spec

Campus: University of North Texas - Health Science Center

Division: HSC-Finance

SubDivision-Department: HSC-Chief Financial Officer

Department: HSC-Student Finance-350271

Job Location: Fort Worth

Salary: $40,008.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Office of Student Finance is responsible for all aspects of a student's account. This includes, but is not limited to, the assessment of tuition and fees for account billing, collection of tuition and fees, third-party payments, student refunds, Installment plan options, and short-term loans. Student Finance is also the HSC Community by providing financial services through the Cashier Office. Some of those services include accepting and depositing departmental receipts and administering petty cash.

Position Overview

This position is responsible for accurately processing financial transactions and securing the cash receipts for the institution. This includes maintaining accounting records and preparation of financial reports. Work in collaboration with the Financial Aid, Records and Enrollment, UNT System Accounting and other administrative departments. Provide guidance regarding student and department accounts.

Minimum Qualifications

Bachelor's degree and two (2) years of experience in accounting, billing/receivable, cashier services or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

- Proficient in EIS and Microsoft Office
- Experience in Accounts Receivable and Cashier Services, preferably in higher education.
- Skilled in training diverse user groups and communicating financial information effectively.
- Capable of independent work, managing multiple assignments promptly and meticulously.
- Analyzes and communicates data clearly across organizational levels, ensuring regulatory compliance.
- Develops and maintains detailed documentation for financial processes.
- Adaptable to diverse communities and student populations.
- Knowledgeable in organizational goals, data privacy laws, and adept at presenting ideas in user friendly language.
- Highly motivated with strong attention to detail, analytical, and problem-solving skills.
- Prioritizes tasks effectively in high-pressure environments, with a strong customer service focus.
- Collaborative team player.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications:
- Two years experience in Higher Education in Student Services.
- Two years of People Soft experience or a similar ERP.
- General knowledge of issues in Higher Education and with policies, practices and procedures.

Required License/Registration/Certifications

Job Duties:

• Review, reconcile and analyze student accounts with regard to tuition, financial aid, ensures accounts are balance; performs mathematical computations and processes any necessary adjustments; contacts internal and external customers, agencies, financial institutions and government agencies as needed to research and/or resolve discrepancies. 
• Processes AP Refunds in EIS. Prepares and distributes financial reports utilizing various financial systems, spreadsheets and databases. Validates and processes voids, stop payments and recalls for student refunds. 
• Provides quality customer service and assures compliance with federal, state and university regulations, policies and procedures related to student accounts. 
• Receive and post daily cash receipts and payments; verify and ensure transactions are posted to appropriate chart strings. Prepares cash receipts for bank deposit; run financial cash reports and balances the cash drawer; reconciles, investigates and resolves any out of balance problems. 
• Creates electronic files for departmental use to increase efficiency and investigates new ways of completing work more effectively. 
• Responds to in person, Live Chat, telephone and email inquiries from agencies, students, parents, faculty and staff. 
• Liaison and department representative for collage fairs and orientations. 
• Manages department group email box and Online appointments. 
• NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties or job may change over time in accordance with the ongoing needs of the Department. 

Work Schedule:

Monday – Friday 8:00AM – 5:00PM

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.