Title: Student & Program Specialist

Employee Classification: Student & Program Specialist

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-AVP Health and Wellness

Department: UNT-Office of Disability Access-161540

Job Location: Denton

Salary: Commensurate with Experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

The Office of Disability Access (ODA) at the University of North Texas exists to prevent discrimination on the basis of disability and to help students reach a higher level of independence. It is the mission of the ODA to engage and collaborate with faculty and other campus partners to ensure students with disabilities at the University of North Texas have access to all university programs, services, and activities; promote equity for students with disabilities; and provide a platform for accessible pedagogical innovation.

Position Overview

The purpose of this position is to coordinate ODA Test Administration for students who qualify. The employee in this position maintains the master calendar and records relating to scheduling of tests between the individual students, test proctors, test locations, and delivery and security of the exams. This position also includes the responsibility of maintaining academic integrity of the testing accommodation process while ensuring diplomatic relations with students, faculty, and staff in applying student test accommodations. The employee also oversees adaptive test equipment and procedures and assists in providing alternative format materials in relation to testing needs. This employee also assist with supervising a graduate assistant, and student employees who work in the testing area of ODA.

Minimum Qualifications

Associate's Degree and two years' of office administration experience; or any equivalentcombination of education, training and experience.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office
• Demonstrated ability to provide outstanding customer service
• Demonstrated skill in verbal and written communications
• Ability to establish and maintain effective working relationships
• Ability to handle multiple priorities
• Strong attention to detail

Preferred Qualifications

Ability to multitask in a high traffic area with constant interruptions, and ability to think critically and logically to solve problems as they arise. Detail oriented, organized, reliable and flexible with broad technical skills using various software and hardware including assistive technology. Exceptional interpersonal skills and the ability to work well with a diverse population. Skill and ability to operate standard office equipment such as PC, fax, copier, printers and multiline phone, and have excellent skills in written and verbal communication. Bachelors degree or equivalent with two or more years of supervisory experience.

Required License/Registration/Certifications

Job Duties:

• Keep accurate and timely records and statistics on the exams administered each semester, accommodations requested, total number rendered, and occurrences of irregularities 
• Communicate effectively and diplomatically with faculty, staff, and students in addressing ODA testing guidelines, and accommodation procedures. Recommend procedural changes and policies to ODA administrators. 
• Assist in managing the ODA Test Center day to day operation by assisting with hiring, training, and monitoring student assistants, graduate assistants, and proctors in meeting the needs of testing patrons and upholding UNT standards for test integrity. 
• Maintain direct communication with the ODA Assistant Director of Accommodated Testing and course instructors in establishing appropriate test administration protocol. 
• Perform other duties assigned by supervisor, including assisting with general office duties when needed. 
• Maintain cordial relationships with faculty, staff, and students on campus by being responsive to faculty, staff and student requests and communications and working cooperatively with other student services entities. 
• Help maintain a positive work environment by working cooperatively and maintain cordial relationships with all faculty, staff, and students on campus. 
• Assist in developing and providing educational resources and opportunities for the campus community.

Work Schedule:

Monday - Friday, work time dependent on scheduled exams, and some Weekends

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.