Student Services Coordinator

  • 512783
  • Denton, Texas, United States
  • Staff
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Title: Student Services Coordinator

Employee Classification: Student Services Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Student Engagement

Department: UNT-Eagle Engagement Center-160510

Job Location: Denton

Salary: 47232.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
 

Department Summary

The Eagle Engagement Center develops learning opportunities and provides collaborative programs for students to engage as active citizens and leaders in the community. The Center is part of the Division of Student Affairs.

Position Overview

• SOAR Coordinator will develop campuswide programs and services associated with creating a sense of belonging for all UNT students, focusing on disengaged and approved under-served student populations. This includes occasional programming for Discovery Park.

• SOAR Coordinator will be responsible for focusing on students with disabilities, first-generation college students, student veterans, academically underprepared students, Stop Out students, and students with low socio-economic status.

• SOAR Coordinator will be responsible for programming related to federally recognized heritage days/months.

• Along with the CONNECT Coordinator, act as primary point of contact for Eagle Engagement Center communication efforts, including but not limited to social media channels, newsletters, marketing related to programming efforts, student highlights and promotion for resources and initiatives for their respective areas.

• Prepare and administer budget for respective programs and services.

• Facilitate assessment activities that help improve programs and services in the Eagle Engagement Center.

• Create reports for respective programs and services to include engagement, retention and student learning outcomes.

• Meet one on one with students to provide support, encourage development, and connect them to on and off-campus resources.

• Develop resources to improve the engagement and success of students with disabilities, first generation college students, student veterans, academically underprepared students, Stop Out students, and students with low socio-economic status.

• Hire, train, supervise, and develop the SOAR Graduate Assistant. This includes job posting and interview processes, onboarding and office training, regular one-on-one meetings, personal and professional development, and evaluations.

• Develop relationships, work closely, and collaborate with other departments across campus as well as community organizations and resources. Coordinator will be the primary point of contact for Student Government Association, Student Veteran Services, First Generation Success Center, Counseling & Testing Services, Student Money Management Center, Office of Disability Access, RISE Center, Dean of Students Office, and Diamond Eagle Resource Suite.

• Conduct presentations and outreach efforts about the programs and services in the Eagle Engagement Center.

• Serve as part of Eagle Engagement Center staff support on all largescale events.

• Represent Eagle Engagement Center on division and university committees, as requested.

• Support the daily functions of the Eagle Engagement Center as needed.

Minimum Qualifications

Bachelor's degree in related field and two years' of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Preferred Qualifications:
• Ability to work effectively with a large student population in Texas.
• Knowledge of issues, challenges, and assistive services and programs college students need.
• Knowledge of issues related to student development at the collegiate level.
• Ability to effectively advise and mentor college students.
• Knowledge of campus activities program creation and facilitation.
• Ability to utilize strong project management skills.
• Knowledge of safety and security precautions appropriate to work performed.
• Ability to utilize strong problem-solving skills and critical thinking skills.
• Ability to develop and maintain effective working relationships.
• Ability to work independently.

Preferred Qualifications

Master's degree in Higher Education, education, student support or related field.

Required License/Registration/Certifications

 

Job Duties

  • Develops and maintains student program, including management of multiple projects, consulting with students and coordinating team support of program services. 
  • Develops and implements marketing and promotional initiatives for programs, and develop and facilitate program presentations and increase student engagement. 
  • Effectively communicates to various audiences, and establishes and maintains effective working relationships by utilizing public relations and customer service strategies. 
  • Develops and conducts appropriate assessments of program activities and effectiveness, reporting outcomes and utilizing data to contribute to strategic planning. 
  • Demonstrates sound fiscal and resource management, adhering to policies and procedures.

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.

Environmental Hazards

Outdoor elements such as precipitation and wind.

Work Schedule

Monday-Friday 8-5PM, with some nights and weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

 

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