Title: Administrative Specialist

Employee Classification: Administrative Specialist

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-College of Lib Arts & Soc Sci

Department: UNT-CLASS-Student Services-120200

Job Location: Denton

Salary: $33,660.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The mission of UNT's College of Liberal Arts and Social Sciences is to kindle the thirst for truth, justice, and beauty; to foster cultural literacy and scientific investigation; and to cultivate thinking, speaking, and writing abilities characterized by clear expression and logically coherent, evidence-based arguments. We see these as the values, forms of knowledge, and skills most needed by citizens of a democracy and by productive members of the global workforce.

The College of Liberal Arts and Social Sciences Advising Office's mission is to teach, assist, and empower students to define, clarify and achieve academic and personal goals through professional, caring service.

Position Overview

Provides high-level assistance and information to all students in the College of Liberal Arts and Social Sciences as well as many visitors from on and off campus; and provides comprehensive support for administrative and advising staff in the Office of Student Advising and faculty advisors in the College of Liberal Arts and Social Sciences.

Minimum Qualifications

Associate's degree and three years' of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Intermediate Microsoft Office skills.
• Knowledge of accounting/budgeting procedures.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
• Ability to conceptualize, plan and organize multiple assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Skill in developing and maintaining good working relationships.
• Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications:

• College degree preferred.
• Excellent interpersonal and communication skills.
• Previous office experience, especially in an academic environment.
• Ability to multitask and work with a large staff in a high volume/intensity environment with a patient and professional demeanor.

Required License/Registration/Certifications

None

Job Duties:

• Answers incoming telephone lines, transfers calls as needed. Manages calendar and arranges appropriate appointments for all Academic Counselors, Senior Counselors, Advisors and Directors.
• Assists with receiving and logging of advising sheets, change of minor forms, update to new core forms, memos, tracking in Degree Audit System and audits for over 8,000 students.
• Assists Sr. Administrative Specialist at transfer orientation with student questions and direct to appropriate locations.
• Ensures that all student records and documents are accurately scanned, linked and entered into Salesforce and Perceptive Content.
• Provides administrative support to the Administrative Supervisors, Directors and Associate Dean on an as needed basis.
• Coordinates the posting of Credit by Examination for all College of Liberal Arts Social Sciences students and maintains records.
• Creates Graduation List spreadsheet and sends to appropriate departments.
• Works in a professional, cooperative manner with faculty and staff across campus and promotes good will within the office. Demonstrates an ability to be an effective team member of the office by assisting others when needed.
• Greets all office visitors in a friendly, cooperative and helpful manner. Performs all duties in a professional manner. Participates in functions and events outside of the normal work schedule.
• Replies to CLASSAdvisingunt.edu emails within the same business day.
• Works independently in meeting students, employees and the public, interviews, analyzes and determines the best source of assistance for visitors and callers and directs to appropriate office.

Work Schedule:

Monday through Friday, 7:50AM to 5:00PM, and occasional weekends and special events

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.