Title: Assistant Director, Parking

Employee Classification: Assistant Director, Parking

Campus: University of North Texas

Division: UNT-VP Finance & Admin

SubDivision-Department: UNT-Parking & Transportation

Department: UNT-Parking Services-152510

Job Location: Denton

Salary: Salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

Transportation Services supports the University's mission by maximizing campus access through environmentally sustainable practices, superior customer service, and through innovation and professional management of transportation resources and facilities.

Position Overview

The Assistant Director of Parking at the University of North Texas supports parking services by overseeing daily operations, customer service, parking software management, and policy development. This role requires collaboration with other departments, manages budgets, and focuses on enhancing campus parking and transportation solutions.

Minimum Qualifications

Bachelor's Degree in related field and five years' of professional related experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Ability to work collaboratively with multiple departments and stakeholders.
Excellent communication, problem solving, and interpersonal skills.
Experience with customer service and conflict resolution in a high demand environment.
Proven ability to manage budgets, analyze data, and generate reports.

Preferred Qualifications

Experience working in a university or large instructional setting.
Familiarity with sustainable transportation initiatives (e.g. bike sharing programs, electric vehicle charging stations).
Knowledge of relevant software tools for parking management (e.g. permit tracking systems, citation management software).
5+ years of experience in parking management, transportation services, or a related field

Required License/Registration/Certifications

Valid Driver's license

Job Duties:

• Demonstrates honesty, fairness, ethical conduct, and responsibility for actions 
• Balances financial transactions with computer records to ensure accuracy secures all monies when leaving workstation 
• Data is entered in a meticulous yet efficient fashion. 
• Demonstrates a courteous, friendly, and helpful attitude when dealing with students, the public, departments, and other UNT employees. 
• Takes direction from supervisor, accepts constructive criticism, and demonstrates a willingness to address performance issues. 
• Informs supervisor of issues, problems, and concerns in a timely fashion and appropriate manner. 
• Exercises appropriate discretion in resolving problems, complaints, and performance issues.
• Has an understanding of peak work periods and demonstrates responsibility by regular attendance. 
• Manages time well and completes assigned projects within established guidelines 
• Has a good working knowledge of UNT, its parking rules regulations, and its parking lots and street locations to allow for accurate dissemination of information. 

Work Schedule:

Hours and days may vary, Monday thru Friday 8:00 AM - 5:00 PM

Driving University Vehicle:

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.