Title: Registrar Specialist

Employee Classification: Registrar Specialist

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $33,312.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.

The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position provides support in processing transcript in the registrar's office and will be responsible for understanding and processing domestic transcripts for new, continuing, PostBacc and Graduate students. This position assists with the ICT workflow and monitoring various queues and processes.

Minimum Qualifications

Associate's degree and one year of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Skill in telephone etiquette and courteous communication with public, verbally and in writing.
• Ability to evaluate facts or situation to route calls/customers appropriately.
• Strong customer service skills.
• Basic MS Office skills.
• Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math.
• Knowledge of standard office policies and procedures.

Preferred Qualifications

Ability to communicate verbally and in writing through formal and informal communication structures. Ability to develop and maintain effective working relationships. Ability to work both as a group and independently.

Job Duties:

• Assist with daily operation of transcript processing for new, continuing, PostBacc and Graduate students.
• Understand and perform all duties related to processing electronic transcripts from the ICT workflow accurately and timely.
• Assist with the identification of duplicate IDs and report the issues on a timely manner.
• Assist with monitoring ICT queues including linking, orphan match found, applicant not found, and institute not found.
• Complete special assignments, investigations and projects as directed by the Registrar and/or Associate Registrar.
• Completes all required training as assigned.
• Provide backup assistance to other team members as necessary. Is cross trained on these areas and willing to do what it takes to support transfer credit processing team.

Work Schedule:

Monday - Friday 8:00am - 5:00pm with some overtime

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.