Title: Dementia Care Coordinator

Employee Classification: Patient Care Coordinator

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-HSC Health Geriatrics-345500

Job Location: Fort Worth

Salary: Commensurate with Experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

HSC Health is the academic clinical practice of the Health Science Center. Focused on improving health outcomes to build a healthier community, HSC Health primary and multispecialty care clinics are located on the HSC campus located in Fort Worth's museum district. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health’s interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating healthcare students, residents, and fellows to deliver care to our community.

Position Overview

The Dementia Care Coordinator plays a pivotal role in identifying and addressing the ongoing care needs of our patients with dementia. Utilizing various data sources such as EMR and payer reports, the coordinator identifies gaps in care and facilitates the provision of necessary services to the patient population as part of whole person care.

This role also encompasses administrative duties for the GUIDE model and coordination of the dementia training and digital health project. Including;
Collaborating and coordinating project activities with partnering departments, institutions, and organizations.
Organizing and facilitating project meetings, including agenda creation, minute-taking, scheduling, and follow-up on action items.
Supporting the Project Director and clinicians in achieving project and patient care goals and deliverables.
Assisting in patient recruitment efforts and contributing to the development of recruitment and patient materials.

The Dementia Care Coordinator's role is comprehensive, ensuring effective coordination of care and successful implementation of the Guide model, other project and direct patient care objectives.

Minimum Qualifications

Bachelor's degree and three (3) year related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

Skill in managing one’s own time and the time of others.
Keeping up-to-date technically and applying new knowledge to your job.
Encouraging and building mutual trust, respect, and cooperation among team members.
Ability to accurately prepare and maintain records, files, and reports.
Ability to communicate and interact effectively with members of the public, patients and caregivers.
Ability to handle difficult and stressful situations with professional composure.
Ability to communicate information and ideas in speaking so others will understand.
Knowledge of professional standards.

Preferred Qualifications

LMSW preferred with at least 2 years experience working with older adults

Required License/Registration/Certifications

Job Duties:

• % - Generates reports and data from a variety of sources, including the practice EMR and payer websites, and analyzes the data to identify which patients have gaps in service or care. - (Essential)
• % - Designs and implements mechanisms to fulfill gaps in care or service, which may include letters, phone calls, social media communications, or other communication strategies. - (Essential)
• % - Work with clinic personnel and care givers to assure that care provided is appropriately documented. - (Essential)
• % - Assist with the generation of reports and information to the payers using formatsand mechanisms required by each payer. - (Essential)
• % - Establishes and maintains relationships with clinicians related to patient care standards and needs. Tracks opportunities for additional revenue related to payer or program standards, and assures that patient care activities maximize thoseopportunities. - (Essential)

Work Schedule:

M-F 8-5

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.