Title: Enrollment Services Specialist (Hybrid position)

Employee Classification: Enrollment Services Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

SubDivision-Department: HSC-Divison of Student Affairs

Department: HSC-Enrollment Management-300370

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $48,000.00 per year

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Division of Enrollment Management within the University of North Texas Health Science Center encompasses Admissions & Recruitment, Financial Aid and Student Records & Enrollment. This team assists students from the beginning of their academic journey through their degree completion at UNTHSC.

Position Overview

The Enrollment Services Specialist serves in a general capacity as a facilitator of Admissions and Records/Registration issues for students and faculty and in a specific capacity as a problem-solving coordinator for any complexities or challenges to the Division of Enrollment Management and the students and faculty with which enrollment services interacts.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills
• Ability to maintain confidentiality of student records
• Excellent verbal and written communication skills

Preferred Qualifications

• Knowledgeable of PeopleSoft/EIS experience
• Higher Education experience
• Great attention to detail
• Independent judgement and decision-making skills

Job Duties:

• Responsible for interacting with students and potential students in regard to residency determinations.
• Processes applications in CAS systems, including verifying requirements are met, uploading materials and overall facilitating the processing of information.
• Manages email inquiries, assists with application review/screening and provides support to other staff members in the office on an as needed basis.
• Ensures the accuracy and timeliness of data entering into People Soft/Enterprise Information System (EIS).
• Assists with scanning of application materials and managing electronically transmitted images and in removing out of date images (if an update occurs on a document).

Work Schedule:

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events. Some remote work required.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.