Title: Financial Aid Administrator

Employee Classification: Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: $43,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT’s enrollment success.

Position Overview

This position will assist with the administration of various scholarship programs to ensure the accurate, timely, and compliant awarding of aid. This employee will serve as a primary contact for campus partners regarding UNT scholarship administration. The ideal candidate will be highly organized, work well within a team as well as independently, and be able to manage multiple projects at once.

Minimum Qualifications

Bachelor's in related field, 3 years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment.

Knowledge, Skills and Abilities

• Proficient in Excel and Microsoft Office applications.
• In-depth knowledge of financial aid processes, policies, and procedures, with the ability to quickly assimilate.
• Strong problem-solving, critical thinking, multitasking, and organizational skills in a fast-paced, collaborative environment.
• Effective communication and presentation skills, both written and oral.
• Develops and maintains effective working relationships with all levels of management.

Preferred Qualifications

• Three years of experience in a financial aid office, with knowledge of federal and state regulations.
• Integrity, honesty, responsibility, and a strong desire to contribute to a team.
• Excellent customer service skills and attention to detail.
• Proven ability to work under pressure with minimal supervision.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties:

• Manage and maintain technical setup requests in PeopleSoft for awarding scholarships, including organization, monitoring, reporting, and outreach.
• Review and complete quality controls for scholarship and financial aid administration, resolving disbursement errors.
• Provide customer service and guidance to campus partners and colleagues, serving as the point of contact for in-depth scholarship questions.
• Process scholarship awards to ensure compliance with federal, state, and institutional regulations.
• Assist with general scholarship inquiries from students and families, aid adjustments, customer service during peak times, and financial aid presentations.
• Maintain and apply knowledge of federal, state, NCAA, and institutional rules for scholarship and financial aid administration, monitoring updates for impact on processing and customer service. Provide feedback and recommendations to supervisors to develop best practices.

Work Schedule:

Monday through Friday, 8:00am - 5:00pm, with occasional nights/weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.