Title: Financial Aid Specialist

Employee Classification: Financial Aid Specialist

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: $40,000.00

FTE: 0.48

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview:

Department Summary

Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT’s enrollment success.

Position Overview

This position is responsible for determining eligibility for and awarding all aspects of federal, state and institutional financial aid and scholarships while remaining in compliance with all federal, state and institutional regulations and policies. Educates students and families about financial aid and scholarships while enforcing federal, state and institutional policies and procedures within a fast-paced, team-centered environment. Responsible for specialized tasks/projects within a team. Utilizes and updates various application software programs. Serves as a liaison between students/parents and other university personnel and related federal and state agencies.

Minimum Qualifications

Associate’s Degree and two years of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office.
• Ability to problem-solve, multi-task and organize in a fast-paced collaborative environment.
• Ability to effectively communicate.

Preferred Qualifications

• Two years of experience within a financial aid office.
• Knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate).
• Knowledge of federal and state rules and regulations related to functional area (or ability to rapidly assimilate).
• Customer service experience in multiple settings.
• Ability to develop and maintain effective working relationships.
• The physical ability to sit at a computer for long periods of time.
• Ability to problem-solve and make decisions.
• Ability to work independently.
• Excel and data analysis experience.
• Strong public speaking skills.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties:

• Analyzes and processes financial aid and/or scholarship applications and determines eligibility for all aid programs according to federal, state and institutional regulations, policies and procedures.
• Analyzes and processes changes to need analysis, verification documents, satisfactory academic progress and professional judgment.
• Counsels and educates students and families regarding federal, state and institutional policies, procedures and regulations.
• Maintains and applies knowledge of Financial Aid & Scholarships (FAS) Policy Manual and procedures and keeps abreast of information that impacts the functioning of the FAS department through the reading of related literature and by attending and participating in meetings.
• Participates in outreach initiatives that promote awareness of financial assistance and assists with preparing and conducting presentations.
• Accountable for follow-up communication with students/parents and other university personnel.
• Assists with developing training materials and providing training related to specialized tasks/projects.

Work Schedule:

Monday through Friday, 8-5pm, with occasional nights/weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.