Title: Gift Processing and Systems Analyst

Employee Classification: Sr Administrative Specialist

Campus: University of North Texas

Division: UNT-Advancement

SubDivision-Department: UNT-Advancement

Department: UNT-Advancement - Gen-170000

Job Location: Denton

Salary: $36,383 - $42,804.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Division of University Advancement strives to transform lives and unlock potential through the power of philanthropy and engagement by awakening and stewarding pride and loyalty for the University of North Texas.

Established in 1890, UNT is one of the nation’s largest public research universities with more than 44,000 students. Ranked a Tier One research university by the Carnegie Classification, UNT is a catalyst for creativity, fueling progress, innovation and entrepreneurship for the North Texas region and the state. The university has earned designation as both a Minority-Serving and Hispanic-Serving Institution. UNT students earned more than 11,000 degrees last year from its 14 colleges and schools and the university offers 112 bachelor’s, 94 master’s and 38 doctoral degree programs, many nationally and internationally recognized. UNT’s world-class faculty are making breakthroughs every day, and its students and alumni are changing the world around them.

The Division of University Advancement is seeking to hire a Gift Processing and Systems Analyst in the Advancement Service department.

Position Overview

The Gift and Data Processing Analyst plays a crucial role in ensuring accurate and efficient processing of incoming gifts, donations, and related data. This role requires meticulous attention to detail, strong analytical skills, and the ability to maintain confidentiality. The analyst will collaborate with various teams to ensure proper recording, reporting, and reconciliation of gift-related information.

Minimum Qualifications

Bachelor's Degree and three years' of highly responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Advanced Microsoft Office skills.
• Knowledge of accounting/budgeting procedures.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
• Ability to conceptualize, plan and organize multiple programs and assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Skill in developing and maintaining good working relationships.
• Knowledge of policies, practices, procedures and terminology of assigned function.
• Supervisory skills.

Preferred Qualifications

The ideal candidate will possess the following additional qualifications:

• Previous experience in gift processing, fundraising, or nonprofit organizations.
• Familiarity with fundraising software and platforms.
• Basic knowledge of accounting principles related to gift processing.
• Experience with data analytics.

Required License/Registration/Certifications

None

Job Duties:

Gift Processing and Data Entry

• Receive and review incoming gifts and donations, ensuring all required documentation is complete and accurate.
• Enter gift information into the database or CRM system with a high degree of accuracy.
• Generate acknowledgement letters and receipts for donors in a timely manner.
• Maintain and update donor information in the database, ensuring accuracy and consistency.
• Perform routine data quality checks and resolve any discrepancies or errors.
• Assist in data cleansing and enrichment efforts to improve the overall quality of donor data.

System Maintenance and Troubleshooting

• Regularly update and maintain the gift processing software and systems.
• Identify and resolve any technical issues or discrepancies in the gift processing workflow.
• Collaborate with management to implement updates and improvements.
• Participate in or lead projects related to gift processing system upgrades, migrations, or integrations.
• Coordinate with cross-functional teams to achieve project goals and deadlines.

Quality Control and Compliance

• Work closely with the controller and foundation team to reconcile donation records and financial transactions.
• Ensure gift data aligns with accounting records, evaluate, and resolve any discrepancies.
• Develop and implement quality control measures to ensure accurate gift processing.
• Stay informed about relevant legal and regulatory changes related to donations and gifts.
• Ensure compliance with industry standards and best practices.

Reporting and Analysis

• Generate regular reports on gift processing performance, including gift trends, donor demographics, and error rates.
• Analyze data to identify opportunities for process optimization and donor engagement.
• Prepare reports for management and stakeholders to support decision-making.

Documentation and Training

• Create and maintain detailed documentation of gift processing procedures and workflows.
• Train staff members involved in gift processing on best practices and system usage.
• Provide ongoing support and guidance to team members.

Donor Communication

• Respond to donor inquiries and resolve any issues related to gift processing.
• Collaborate with donor relations teams to ensure a positive donor experience.
• Maintain a high level of professionalism and donor-centric service.

Work Schedule:

Monday – Friday, 8am – 5pm.

Driving University Vehicle:

Yes

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.