Office Support Associate
Office Support Associate
- 513182
- Denton, Texas, United States
- Staff
Title: Office Support Associate
Employee Classification: Office Support Associate
Campus: University of North Texas
Division: UNT-Provost
SubDivision-Department: UNT-Ryan College of Business
Department: UNT-RCOB-Dean's Office-131100
Job Location: Denton
Salary: $32,000.00
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
The G. Brint Ryan College of Business is the choice of nearly 10,000 students, making it one of the largest business schools in the nation. Since 1961, the college has been continuously accredited by the Association to Advance Collegiate Schools of Business (AACSB), a hallmark of the world’s best business schools. Nationally recognized, cutting-edge degrees enable students to learn beyond the classroom, preparing them to become leaders in their fields.
Position Overview
The Office Support Associate provides comprehensive administrative, clerical, and front-office support for the Dean’s Office of the G. Brint Ryan College of Business. This role serves as the primary point of contact for students, faculty, staff, donors, vendors, and campus partners, ensuring professional, accurate, and timely service. The position supports daily office operations, building coordination, communication workflows, and internal processes that enable the effective functioning of the Dean’s Office and broader college operations. The role requires strong organizational skills, discretion, sound judgment, and the ability to manage multiple priorities in a fast-paced academic environment.
Minimum Qualifications
High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.
Knowledge, Skills and Abilities
The successful candidate will demonstrate strong leadership qualities, including the ability to take initiative, assume responsibility, and make sound decisions in a fast-paced environment. This role requires independent judgment to assess situations, prioritize needs, and take appropriate action while recognizing when to escalate issues. Advanced customer service and communication skills are essential for managing sensitive or complex interactions professionally. The position requires strong organizational skills, the ability to manage multiple priorities, and proficiency in Microsoft Office applications. The Office Support Associate must maintain accurate and confidential records, understand basic accounting and cash-handling procedures, interpret and explain policies and guidelines, and communicate effectively in writing. The role requires the ability to work independently while coordinating effectively with faculty, staff, leadership, and student employees, and to exercise discretion, tact, and professionalism at all times.
Preferred Qualifications
The preferred candidate will hold a bachelor’s degree or an equivalent combination of education and experience, with three or more years of progressively responsible office administration or business operations experience. Experience in a higher education or similarly complex administrative environment is preferred. The ideal candidate demonstrates strong problem-solving skills, sound judgment, initiative, and the ability to independently assess situations and make well-reasoned decisions with a high level of attention to detail.
Job Duties
- Serves as the primary point of contact for the Dean’s Office, providing professional, accurate, and responsive customer service.
- Independently assess inquiries and situations, route matters appropriately, and exercise judgment in handling sensitive or escalated issues.
- Performs core administrative functions, including correspondence, scheduling, records management, meeting support, and reporting.
- Supports daily operations by coordinating building and facilities needs, monitoring shared spaces, and assisting with space and event readiness.
- Provides guidance and task direction to student employees to ensure workflow continuity and operational efficiency.
- Coordinates mail, supplies, inventory, and required logs in compliance with university procedures.
- Secures and processes checks and confidential records in accordance with cash-handling and institutional policies.
- Prepares meeting minutes and supports routine internal communications and compliance-related notifications.
- Performs additional duties as assigned to support the mission and operations of the Dean’s Office and the G. Brint Ryan College of Business.
Physical Requirements
- Communicating with others to exchange information.
- Lifting and Moving objects up to 20 pounds.
- Sedentary work that primarily involves sitting/standing.
- Repeating motions that may include the wrists, hands and/or fingers.
Environmental Hazards
- No adverse environmental conditions expected.
Work Schedule
Work Schedule: Monday–Friday; standard business hours with occasional flexibility based on operational needs.
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
