Title: Registrar Specialist

Employee Classification: Registrar Specialist

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Registrar

Department: UNT-Registrar-165001

Job Location: Denton

Salary: $33,660.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.

The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position provides support in the Degree Conferral process and other Certification Area customer service.

Minimum Qualifications

Associate's Degree and one year of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Skill in telephone etiquette and courteous communication with public, verbally and in writing.
• Ability to evaluate facts or situation to route calls/customers appropriately.
• Strong customer service skills.
• Basic MS Office skills.
• Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math.
• Knowledge of standard office policies and procedures.

Preferred Qualifications

Quality service skills, responsible, dependable, and professional. Previous experience working in higher education setting. Excellent verbal and interpersonal skills. Experience with Microsoft Office products with an emphasis on Excel.

Required License/Registration/Certifications

None

Job Duties:

• Assist with all degree conferral processes and reports.
• Provide excellent customer service, processing requests and documents, from students, faculty, and staff in person, via email, and via phone.
• Provide support for all commencement ceremonies.
• Assist with verification of degree and enrollment status.
• Consistently update documentation in an accurate, thorough, and well-organized manner.
• Completes special assignments, projects and tasks as requested.
• Completes all required training as assigned.

Work Schedule:

Monday through Friday; 8am - 5pm with some overtime

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.