Title: Senior Admissions Processor - Undergraduate

Employee Classification: Senior Admissions Processor

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Admissions

Department: UNT-Admissions-Gen-164500

Job Location: Denton

Salary: $33,660.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Office of Admissions is a vital contributor to the enrollment success at the University of North Texas through student outreach, recruitment endeavors, and a commitment to providing personalized assistance to students throughout the college application and admissions process.

Position Overview

The office of Admissions, at the University of North Texas, is seeking to hire a Senior Admissions Processor-Undergraduate for the admission of prospective students, under the direction of the Processing Supervisor. This position is responsible for varied higher level administrative support, but still routine in nature. Duties include, but are not limited to, data entry, record keeping, auditing transactions, scanning/imaging, and handling established, basic correspondence.

Minimum Qualifications

Graduation from High School or GED equivalent and three years' of general office or clerical experience. Substitution of education for experience allowed.

Knowledge, Skills and Abilities

• Skill in telephone etiquette and courteous communication with public, verbally and in writing.
• Skill in evaluating facts or situation to route calls/customers appropriately.
• Basic MS Office skills.
• Skill in the operation of a variety of office machines including, personal computers, telephones and copiers.
• Skill in filing and recordkeeping.
• Skill in English composition, grammar, spelling and punctuation.
• Skill in basic math.
• Knowledge of standard office policies and procedures.

Preferred Qualifications

• One year of experience in a college/university setting.
• Experience in data entry and ten key.
• Detail oriented and organized.
• Ability to work independently and work well with a team.
• Good communication skills.
• Experience in PeopleSoft and Microsoft Office.
• Availability to work extended hours during registration periods as required.

Required License/Registration/Certifications

None

Job Duties:

• Responsible for determining if an application belongs to either undergraduate or graduate team. Must know how to move the application to the appropriate department's workflow queue.
• Responsible for determining if a student is domestic or international. Complete data entry of the applications by performing search in Perceptive Content for each applicant, matching any received documents to the students record, relinking any orphan documents, making appropriate changes to EIS, and ensuring the applicant's checklist is accurate. Responsible for determining citizenship or visa/permit status based on application information.
• Must be able to determine eligibility for application fee waivers.
• Fully understand the procedures for processing credit card payments. Able to apply payment information to the correct student. Must be able to request or perform application refunds if needed.
• Responsible for determining initial residency status on undergraduate applications for tuition purposes, based on application information.
• Responsible for completing application updates and appropriately revising information in EIS.
• Responsible for processing documents in the NTAD_U LD Fee Clerk LINK queue and the corresponding NTAD_U LD Fee Clerk ALPHA queue.
• Understanding application fee payment procedures as outlined by Student Financial Services. Assists with the accurate and timely deposit of all cash, checks, money orders, and credit card payments for Undergraduate Admissions.
• Responsible for downloading and printing the Common Application additional documents. Documents must be separated and sent to the correct department/area for further processing.
• Responsible for answering questions in the Salesforce Admission Processing Queue regarding application fees, visa/permit status, SB 1528, and application changes.

Work Schedule:

Monday - Friday, 8:00AM - 5:00PM; occasional overtime and weekends

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.