Title: Senior Financial Aid Administrator

Employee Classification: Sr Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: Salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Position Overview

This position serves as a team leader within the Financial Aid & Scholarship (FAS) Office, manages quality assurance relating to financial aid verification and eligibility counseling and financial aid award packaging required for efficient and compliant administration of financial aid, and possesses a high level of expertise regarding federal, state, and institutional aid administration.

Minimum Qualifications

Bachelor's degree and four years of financial aid administration and/or related experience or an equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

* In-depth knowledge of financial aid administration
* In-depth knowledge of financial aid policy & procedures and/or the ability to quickly assimilate
* Strong attention to detail, analytical, and critical thinking skills
* Strong organizational, planning, and decision-making skills
* Ability to problem-solve and manage multiple tasks in a fast-paced, high-pressure environment
* Ability to effectively communicate with various populations verbally and/or in writing
* Work well on a team or independently
* Strong leadership and diplomacy skills
* Develop & maintain effective working relationships
* Foster collaboration with colleagues and campus partners
* Maintain and continually develop knowledge of financial aid administration rules, regulations, policy, procedures, and best business practices

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties

• Serves as a team lead within the Financial Aid & Scholarship (FAS) Office, responsible for managing quality assurance related to verification and eligibility counseling, professional judgment counseling, and financial aid award review. 
• Manages, monitors, and maintains quality controls related to financial aid award packaging for compliance, quality assurance, efficiency, and to ensure the best business practices. 
• Assists with office-wide quality controls and audits. 
• Maintains a high level of expertise regarding federal and state rules and regulations and institutional policy and procedures. 
• Provides expert level counseling and/or guidance to students, families, or external partners. 
• Provides training and guidance to team members, colleagues, and campus partners. 
• Monitors for federal, state, and industry updates and emerging trends. Advises leadership team and develops best business practices. 
• Participates in financial aid outreach events. 

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday through Friday, 8-5pm, with occasional nights/weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.