Title: Testing Proctor - Hourly

Employee Classification: Non-Student Help - Hourly

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-AVP Health and Wellness

Department: UNT-Counseling & Testing-160730

Job Location: Denton

Salary: $11.00 per hour

FTE: .48

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview:

Department Summary

The Gateway Testing Center strives to provide external testing services to students and the surrounding UNT community. Through our testing services, we strive to support the mission of the University of North Texas with our portfolio of wide-ranging exam services. In addition to being an authorized ETS, Castle-Scantron, and College Board testing center, we strive to provide a positive testing experience for a variety of student testing needs to both our incoming freshman and our departing seniors.

Counseling & Testing Services provides a wide range of services at our testing center including computer-based testing, paper-based exams, and proctoring for third party organizations and institutions (including other schools). Additionally, we offer TSI & Accuplacer testing for all students (including non-UNT students).

Position Overview

This position will serve as the first point of contact for callers and walk-in traffic. Responsibilities include answering phones, assisting walk-in visitors, and supporting full-time office staff as needed. The individual in this role will provide excellent customer service, complete a variety of clerical duties, and administer tests as assigned.

Minimum Qualifications

This is a security sensitive position that must follow test security guidelines at all times. Must be customer service oriented, responsible, and dependable. Effective communication is essential as this position requires the student employee to talk to a high volume of others on the phone and in person.

Knowledge, Skills and Abilities

Must be comfortable working with computers. Must be self-reliant, team player, flexible, and able to change tasks quickly. Must be prepared and willing to take direction and constructive criticism well from others.

Job Duties:

• Frontline customer service for walk-in traffic and calls.
• Clerical duties: Filling forms, checking in candidates, including checking paperwork, and Proctoring services.

Work Schedule:

Monday - Friday 8:00am - 5:00pm

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.