Admissions Counselor/Recruiter

Title: Admissions Counselor/Recruiter

Employee Classification: Recruitment/Admissions Assoc

Campus: University of North Texas - Dallas

Division: DAL-Enrollment Mgmt & Student Aff

SubDivision-Department: DAL-Enrollment Mgmt & Student Aff

Department: DAL-Enrollment Mgmt & Student Aff-521000

Job Location: Dallas

Salary: $47,000

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The University Of North Texas at Dallas – the first four-year public institution of higher education in the city – seeks an individual who will help shape the character of a 21st century, teaching-focused university. Candidates should be able to express enthusiastic support for the mission of the university to transform the lives of students, families and communities by providing high-quality, student-focused education in preparation for tomorrow’s careers, and its vision to create the place of choice where students are inspired to learn, faculty are inspired to teach and the community is inspired to support. For more information about the university, go to:http://untdallas.edu/.

The mission of the Office of Undergraduate Admissions at UNT Dallas is to recruit, admit and enroll an academically prepared student body reflective of the state of Texas who are the best fit for UNT Dallas.

Position Overview

This position contributes to increasing the population of transfer-ready admitted and enrolled undergraduate students through use of the following methods: identifying and building a pool of prospective students within an assigned recruitment territory (Dallas College), developing a data driven recruitment plan, coordinating travel schedules, and maintaining an aggressive communication campaign with prospective transfer students and families. This position reports directly to the Assistant VP of Enrollment Management.

Minimum Qualifications

Bachelor's degree in a related field and one year of college readiness, student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training, experience.

Knowledge, Skills and Abilities

• Considerable knowledge of college readiness standards and initiatives.
• Considerable knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate).
• Ability to keep complex records; to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
• Strong presentation skills.
• Strong and creative problem-solving skills.
• Ability to establish and maintain good working relationships.
• Ability to communicate effectively to a wide range of individuals.
• Ability to work independently.
• Knowledge of safety and security precautions appropriate to work performed .
• Must be able to travel extensively, primarily in the North Texas region.

Preferred Qualifications

• The preferred candidate will possess the following additional qualifications:
• Master's Degree in related field.
• Experience working in a university admissions department or similar higher education work experience.
• Strong sales background and interpersonal skills preferred, background in customer service, marketing, and higher education is beneficial.
• Communication skills and sensitivity to issues related to the retention and recruitment of the student body.
• Ability to multitask in a busy office environment with multiple interruptions, including efficiently managing a high volume of emails and phone calls and adapt to a rapidly changing environment. Program and territory management experience.
• Experience utilizing innovative technology such as a CRM solution is preferred.
• Familiarity with database systems such as Ellucian Banner, PeopleSoft, or some other type of student information database product utilized by institutions of higher learning is preferred. Previous public speaking and presentation experience.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and video conferencing platforms (Zoom, MS Teams).
• Experience utilizing Perceptive Content imaging software.
• Experience with communication campaigns (social media, texting and direct mail among others).
• Bilingual in English and Spanish.
• Familiarity with the UNT Dallas campus, its historical landmarks, and points of interest and location of both academic and nonacademic offices.

Job Duties

• Plans, implements, and assesses comprehensive data driven student recruitment strategies and programs, including campus visits and presentations, improving student engagement and yield to align with best practices. Provides general knowledge about admissions, Texas Success Initiative (TSI), financial aid, scholarships, support services, advising/registration, housing and orientation. Provides pre-advising for prospective transfer students utilizing unofficial transcript evaluations and/or on-line transfer credit evaluation technology. 
• Increase public awareness of UNT Dallas while establishing community contacts in Dallas College. Represent the Office of Admissions to prospective transfer students, community college advisors, high school counselors, and University alumni in a public speaking capacity. 
• Contributes to on campus and off campus events related to recruitment, admissions and enrollment such as campus preview days, open house events, information sessions, campus visits and tours, Admitted Student events, and new student orientations. 
• Tracks, analyzes and reports statistical data to measure effectiveness and impact of recruitment activities based on key performance metrics.
• Develop and implement a communication plan involving all constituents central to recruiting students to the University including academic advising, student solutions, financial aid, and other departments. Communicate effectively and efficiently with Dallas College prospective students and college advisors, in person, phone, email, text messaging, printed media, CRM, and virtual media platforms in order to establish a relationship between the college advisor/counselor, prospective student, and UNT Dallas.
• Executes exceptional customer service through consistent follow up (phone calls and all correspondence) with prospective students and their families, current and existing school partnerships to provide student enrollment support and troubleshoot enrollment barriers. Work directly with applicants to resolve issues which may arise during the application and admission process such as complaints and appeals of admissions denials. 

Physical Requirements

• Moving about to accomplish tasks or moving from one worksite to another
• Lifting and Moving objects up to 20 pounds.
• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday – Friday, 8 am – 5 pm; some evenings and weekends as needed.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.