Assistant Director, Parking

Title: Assistant Director, Parking

Employee Classification: Assistant Director, Parking

Campus: University of North Texas

Division: UNT-VP Finance & Admin

SubDivision-Department: UNT-Parking & Transportation

Department: UNT-Parking Services-152510

Job Location: Denton

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

Transportation Services supports the University's mission by maximizing campus access through environmentally sustainable practices, superior customer service, and through innovation and professional management of transportation resources and facilities.

Position Overview

The Assistant Director of Parking at the University of North Texas supports parking services by overseeing daily operations, customer service, parking software management, and policy development. This role requires collaboration with other departments, manages budgets, and focuses on enhancing campus parking and transportation solutions.

Minimum Qualifications

Bachelor's degree in related field and five years of professional related experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Ability to work collaboratively with multiple departments and stakeholders.
Excellent communication, problem solving, and interpersonal skills.
Experience with customer service and conflict resolution in a high demand environment.
Proven ability to manage budgets, analyze data, and generate reports.

Preferred Qualifications

Experience working in a university or large instructional setting.

Required License/Registration/Certifications

Valid Driver's license

Job Duties

• Directs the daily operations of the Parking and Transportation Services personnel office by assigning duties, overseeing workflow, evaluating staff performance, and ensuring consistent, high‑quality customer service practices. 
• Reviews and monitors employee timesheets and related exceptions in EIS, collaborating with departmental staff and the appropriate UNT System offices. Utilizes EIS queries and other reporting tools to conduct analyses and prepare operational reports. 
• Manages the full employment lifecycle for all Parking and Transportation Services employees, including full‑time, part‑time, retirees, non‑student hourly workers, and student employees. 
• Provides both formal and informal training to departmental staff on timesheet procedures, eLeave, hiring processes, and other relevant systems, policies, and workflows. 
• Coordinates special projects and assignments across Parking and Transportation Services, including participating in beta testing or supporting UNT World initiatives as requested.  Consistently completes assigned responsibilities on schedule and with minimal supervision, demonstrating accountability and follow‑through. 
• Upholds and promotes the department’s core values of Service, Integrity, and Excellence by modeling respectful, ethical, honest, and customer focus 

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Moving self in various positions to perform tasks in tight and confined spaces.
Operating motor vehicles or heavy equipment.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Varies but mainly 8 to 5 M-F

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.