Office Support Associate

Title: Office Support Associate

Employee Classification: Office Support Associate

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-Col of Merch, Hosp & Tour

Department: UNT-CMHT-Gen-137000

Job Location: Denton

Salary: 31724.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The College of Merchandising, Hospitality and Tourism is centered on the world’s largest consumer-focused industries—Hospitality and Retail. An education from our nationally ranked and accredited programs blends opportunities for students to work with world-class research faculty as well as meet industry professionals who serve as guest lecturers, project mentors, and internship supervisors. These constituents play a key role in strengthening our ability to provide extraordinary experiences for our students.

Position Overview

The person in this position is responsible for performing public relations functions as well as delivering great customer service. The customers in this unit are the College of Merchandising and Hospitality Management Dean, Associate Dean, staff, Chairs, faculty, students, and external constituencies including internal and external guests that enter the CMHT Deans office suite. It is necessary for the person in this position to be flexible in multitasking and changing from one task to another quickly. Interruptions of scheduled work may occur, thus flexibility is necessary to accomplish the work in a timely manner. The person in this position must be able to organize work based on priorities established by the Dean and Associate Dean.

Minimum Qualifications

High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Knowledge, Skills and Abilities

Advanced customer service skills. Knowledge of Microsoft Office. Knowledge of accounting/budgeting procedures. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize multiple programs and assignments effectively. Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness. Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

Required License/Registration/Certifications

N/A

Job Duties

• Prepares CMHT conference room for scheduled meetings and ensures coffee service as appropriate, especially with CMHT guests. Schedules conference rooms on electronic calendars. 
• Develops and implements plan for maintaining and destroying state files in work area. 
• Assist faculty with course and lab related purchases that are charged to course fees. This includes, but is not limited to, supplies, subscriptions, and course specific software. 
• Coordinate all textbook orders with the campus bookstore and request desk copies for faculty to consider for classes. 
• Assist with Asset Management. 
• Creates and maintains the dashboard for CMHT in Insights. 
• Assists with all phases of the CMHT scholarship process from coordinating applications, communicating with applicants, coordinating dissemination of award letters, completing paperwork with the Financial Aid office, coordinating appeals, printing certificates, helping with the awards ceremony, etc. Prepares and mails Deans list certificates. 
• Distribute US/Campus mail in faculty and staff mailboxes. 
• Responsible for keeping the Deans suite organized and stocking the office supply closet 
• Assists Deans office with posting and processing of ePars for hourly student assistants. 
• Prepare and publish faculty schedule with office hours and phone list for each semester. 
• Monitor main office copy machine maintenance, and coordinates repairs. 
• Creation of college newsletters and flyers 

Physical Requirements

Communicating with others to exchange information.
Communicating with others to exchange information.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

M-F 8am to 5pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.