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Student Services Coordinator

  • 511230
  • Denton, Texas, United States
  • Staff

Title: Student Services Coordinator

Employee Classification: Student Services Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Student Engagement

Department: UNT-Ctr for Belonging & Engagement-160510

Job Location: Denton

Salary: 47232.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Center for Belonging & Engagement develops learning opportunities and provides collaborative programs for students to engage as active citizens and leaders in the community. The Center is part of a great team in the Division of Student Affairs.

Position Overview

The CONNECT Coordinator is a member of the Center for Belonging & Engagement team and is responsible for planning programs and services to support student engagement, growth and student success.

• Coordinate and develop campuswide programs and services associated with creating a sense of belonging for all UNT students, focusing on disengaged and approved under-served student populations. This includes occasional programming for Discovery Park and Frisco campuses.
o Coordinator will be responsible for focusing on non-traditional undergraduate students, student parents, commuter students, online and distance students, and graduate students.
o Coordinator will be responsible for coordination of Non-Trad Week, and Alpha Sigma Lambda Inductions.

• Along with the SOAR Coordinator, act as primary point of contact for Center for Belonging & Engagement communication efforts, including but not limited to social media channels, newsletters, marketing related to programming efforts, student highlights and promotion for resources and initiatives for their respective areas.

• Prepare and administer budget for respective programs and services.

• Facilitate assessment activities that help improve programs and services in the Center for Belonging & Engagement.

• Create reports for respective programs and services to include engagement, retention and student learning outcomes.

• Meet one on one with students to provide support, encourage development, and connect them to on and off-campus resources.

• Develop resources to improve the engagement and success of non-traditional undergraduate students, student parents, commuter students, online and distance students, and graduate students.

• Hire, train, supervise, and develop the Non-Trad Graduate Assistant. This includes job posting and interview processes, onboarding and office training, regular one-on-one meetings, personal and professional development, and evaluations.

• Develop relationships, work closely, and collaborate with other departments across campus as well as community organizations and resources. Coordinator will be the primary point of contact for Graduate Student Council, Career Center, Orientation & Transition Programs, Online Student Experience, Frisco and Discovery Park Campuses, Facilities, and Dean of Students Office (specifically for lactation spaces).

• Conduct presentations and outreach efforts about the programs and services in the Center for Belonging & Engagement.

• Serve as part of Center for Belonging & Engagement staff support on all largescale events.

• Represent Center for Belonging & Engagement on division and university committees, as requested.

• Support the daily functions of the Center for Belonging & Engagement as needed.

Minimum Qualifications

Bachelor's degree in related field and two years' of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Ability to work effectively with a large student population in Texas.
• Knowledge of issues, challenges, and assistive services and programs college students need.
• Knowledge of issues related to student development at the collegiate level.
• Ability to effectively advise and mentor college students.
• Knowledge of campus activities program creation and facilitation.
• Ability to utilize strong project management skills.
• Knowledge of safety and security precautions appropriate to work performed.
• Ability to utilize strong problem-solving skills and critical thinking skills.
• Ability to develop and maintain effective working relationships.
• Ability to work independently.

Preferred Qualifications

Master degree in Higher Education, Education, Student Support or related field.

Required License/Registration/Certifications

 

Job Duties:

  • Meet with students individually to provide mentorship and guidance navigating resources and success building
  • Promote/advertise programs and services 
  • Develop new resources, programs, and services for target audience 
  • Facilitate assessment activities to improve programs and services 
  • Coordinate campuswide programs and services for nontraditional, commuter, graduate, off campus, and online students
  • Provide staff support at all largescale events 
  • Supervise and train a graduate assistant and student employee 
  • Coordinate the recruitment, selection, training, and supervision of paid and volunteer students 
  • Prepare and manage budget for programs and services

Work Schedule:

Monday-Friday 8-5PM, with some nights and weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

 

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