Title: Student Services Coordinator

Employee Classification: Student Services Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Student Engagement

Department: UNT-Ctr for Belonging & Engagement-160510

Job Location: Denton

Salary: 47232.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The Center for Belonging & Engagement develops learning opportunities and provides collaborative programs for students to engage as active citizens and leaders in the community. The Center is part of a great team in the Division of Student Affairs.

Position Overview

• Coordinate and develop campuswide programs and services associated with creating a sense of belonging for all UNT students, focusing on disengaged and approved under-served student populations. This includes occasional programming for Discovery Park and Frisco campuses.
o Coordinator will be responsible for focusing on students with disabilities, first-generation college students, student veterans, academically underprepared students, Stop Out students, and students with low socio-economic status.
o Coordinator will be responsible for programming related to federally recognized heritage days/months.

• Along with the Non-Trad Coordinator, act as primary point of contact for Center for Belonging & Engagement communication efforts, including but not limited to social media channels, newsletters, marketing related to programming efforts, student highlights and promotion for resources and initiatives for their respective areas.

• Prepare and administer budget for respective programs and services.

• Facilitate assessment activities that help improve programs and services in the Center for Belonging & Engagement.

• Create reports for respective programs and services to include engagement, retention and student learning outcomes.

• Meet one on one with students to provide support, encourage development, and connect them to on and off-campus resources.

• Develop resources to improve the engagement and success of students with disabilities, first generation college students, student veterans, academically underprepared students, Stop Out students, and students with low socio-economic status.

• Hire, train, supervise, and develop the SSI Graduate Assistant. This includes job posting and interview processes, onboarding and office training, regular one-on-one meetings, personal and professional development, and evaluations.

• Develop relationships, work closely, and collaborate with other departments across campus as well as community organizations and resources. Coordinator will be the primary point of contact for Student Government Association, Student Veteran Services, First Generation Success Center, Counseling & Testing Services, Student Money Management Center, Office of Disability Access, RISE Center, Dean of Students Office, and Diamond Eagle Resource Suite.

• Conduct presentations and outreach efforts about the programs and services in the Center for Belonging & Engagement.

• Serve as part of Center for Belonging & Engagement staff support on all largescale events.

• Represent Center for Belonging & Engagement on division and university committees, as requested.

• Support the daily functions of the Center for Belonging & Engagement as needed.

Minimum Qualifications

Bachelor's degree in related field and two years' of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Preferred Qualifications:
• Ability to work effectively with a large student population in Texas.
• Knowledge of issues, challenges, and assistive services and programs college students need.
• Knowledge of issues related to student development at the collegiate level.
• Ability to effectively advise and mentor college students.
• Knowledge of campus activities program creation and facilitation.
• Ability to utilize strong project management skills.
• Knowledge of safety and security precautions appropriate to work performed.
• Ability to utilize strong problem-solving skills and critical thinking skills.
• Ability to develop and maintain effective working relationships.
• Ability to work independently.

Preferred Qualifications

Master's degree in Higher Education, education, student support or related field.

Required License/Registration/Certifications

Job Duties:

• Develops and maintains student program, including management of multiple projects, consulting with students and coordinating team support of program services. 
• Develops and implements marketing and promotional initiatives for programs, and develop and facilitate program presentations and increase student engagement. 
• Effectively communicates to various audiences, and establishes and maintains effective working relationships by utilizing public relations and customer service strategies. 
• Develops and conducts appropriate assessments of program activities and effectiveness, reporting outcomes and utilizing data to contribute to strategic planning.
• Demonstrates sound fiscal and resource management, adhering to policies and procedures. 

Work Schedule:

Monday-Friday 8-5PM, with some nights and weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.