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Student Services Coordinator

 

 

Student Services Coordinator

  • 514881
  • Fort Worth, Texas, United States
  • Staff
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Title: Student Services Coordinator

Employee Classification: Student Services Coordinator

Campus: University of North Texas Health at Fort Worth

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Division of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: Commensurate with experience with a minimum of $48,000 annually

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
 

Department Summary

The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are 8 functional units within the Division of Student Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office for Disability Access, and Student Assistance Resource Center.

Position Overview

The Division of Student Affairs at UNT Health is seeking to hire a Student Services Coordinator to join our team. This position is responsible for providing professional and specialized skills for promoting equitable access to the educational environment for students with disabilities while also coordinating testing schedules and proctor coverage for exams and collaborating with Testing and Evaluation Services. Some remote work may be required.

Minimum Qualifications

Bachelor's degree and three (3) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

  • Skills in managing one’s own time and the time of others.
  • Keeping up-to-date technically and applying new knowledge to your job.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
  • Ability to analyze and prepare documents, reports, and correspondence.
  • Ability to work evenings, nights and weekends as necessary.
  • Ability to process and handle confidential information with discretion.
  • Ability to accurately prepare and maintain records, files, and reports.
  • Ability to communicate effectively in both oral and written form.
  • Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.
  • Ability to work successfully as a member of a team and independently with moderate supervision.
  • Ability to analyze complex information and develop plans to address identified issues.
  • Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
  • Ability to explain policies and procedures to staff and to the public.
  • Ability to work effectively and patiently with students.

Preferred Qualifications

  • Master's Degree in education, counseling, higher education, psychology, or other related field.
  • At least two (2) years of prior experience working with students with disabilities.
  • Knowledge of disability law as it applies to higher education.
  • Experience with Microsoft products.
  • Ability to coordinate multiple events, prior knowledge of the ADA or Section 504 of the Rehabilitation Act.
  • Ability to communicate professionally in writing and orally, exceptional organization skills and ability to store confidential information.
  • Ability to prioritize tasks, ability to work effectively with colleagues by demonstrating respect for deadlines, collaborative problem solving, and honest communications.
  • Ability to exercise sound judgment in making decisions related to departmental functions.

Job Duties

  • Conduct registration meetings and case management meetings to a caseload of ODA-registered students with disabilities, addressing academic, social, and disability-related barriers in compliance with all state and federal regulations as they relate to students with disabilities in higher education.
  • Maintain thorough and accurate records relating to student documentation.
  • Provide advising or crisis intervention to students and refer to appropriate support services when appropriate.
  • Support the ODA Testing Associate in providing students with a comfortable testing environment, ensuring approved testing accommodations are being provided. 
  • Assist in providing outreach and programs to the UNT Health community.
  • Collaborate with campus stakeholders to ensure an accessible learning environment for students with disabilities.

Physical Requirements

  • Sedentary work that primarily involves sitting/standing.
  • Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

  • No adverse environmental conditions expected.

Work Schedule

Monday-Friday, 8:00am-5:00pm, with some early mornings, evenings, and weekends required

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

 

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