Title: Testing Assistant I

Employee Classification: Testing Assistant I

Campus: University of North Texas - Dallas

Division: DAL-Academic Aff & Stdnt Success

SubDivision-Department: DAL-Office of the Provost

Department: DAL-Student Success & Testing Svcs-513260

Job Location: Dallas

Salary: Commensurate with experience

FTE: .700000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

The Department of Student Success and Testing Services mission is the create a sense of empowerment to students and the community we serve throughout their educational journey. We are committed to fostering the growth and success of both students and community members by providing resources that support educational and professional development. Our goal is to cultivate a shared sense of responsibility among staff, students, and community members, working together to champion and enhance educational endeavors.

The Testing Services at UNT Dallas is committed to supporting the academic and professional success of students and community members. Being the central testing location in the DFW metroplex, our testing center provides a plethora of exams, maintain exam integrity, provides a safe testing environment, and is committed to the proctoring services of high stakes certification exams, educational placement exams, and correspondence exams for other educational institutions.

Position Overview

The Testing Assistant provides frontline services to prospective and current students, test takers, and the general public. They assist by providing the necessary materials and parameters in which to complete their exams. Incumbents proctor tests, participate in New Student Orientation (as needed), collaborate with testing staff to assist in placement testing for new and returning students, enter scores, and refer students to appropriate departments after testing.

Minimum Qualifications

High school education or equivalent is required.

Knowledge, Skills and Abilities

Knowledge of: Policies and procedures related to admissions, registration, testing, and placement; Assessment and the interpretation and application of test results; Applicable local, state, and federal laws and regulations; Available college and community resources and/or programs. Skills in: Researching and locating information on college website or information at community based organizations; Good time management; Providing excellent customer service. Ability to: Utilize computer technology and operate a variety of office equipment; Work with adult learners of various ethnic and cultural backgrounds; Remain calm in difficult situations and offer viable solutions; Effectively communicate in oral and written form; Work collaboratively in a fast changing environment; Follow protocols and escalation procedures.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Associates degree in a relevant field and one year of experience working in an administrative or other similar environment

Required License/Registration/Certifications

Job Duties:

• Assist with department processes; including, but not limited to: registration, data entry, ensuring completeness of testing applications, test scheduling and testing room seating arrangements.
• Maintain visual supervision of the candidates; observe candidates carefully to ensure that they are working in the right section of the test booklet or answer sheet, for collusion, cheating and other improprieties or irregularities.
• Answer telephone, handling multiple lines.
• Handle routine office inquiries.
• May use the following software: PeopleSoft, Word, Excel, various testing software
• Perform other duties, tasks and assignments as required.

Work Schedule:

28 hours per week (PT), Schedule varies based on needs of office.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.