Title: Testing Assistant I

Employee Classification: Non-Student Help - Hourly

Campus: University of North Texas - Dallas

Division: DAL-Academic Aff & Stdnt Success

SubDivision-Department: DAL-Office of the Provost

Department: DAL-Student Success & Testing Svcs-513260

Job Location: Dallas

Salary: $15

FTE: .48

Retirement Eligibility:

About Us - Values Overview:

Department Summary

The Office of Student Success and Testing Services is dedicated to empowering students and the community we serve throughout their educational journey. We are committed to fostering the growth and success of both students and community members by providing resources that support educational and professional development. The Office of Student Success and Testing Services houses both Student Success and Testing Services.

UNT Dallas Testing Services is committed to supporting the academic and professional success of students and community members. Being the central testing location in the DFW metroplex, our Testing Center provides a plethora of exams, maintain exam integrity, provides a safe testing environment, and is committed to the proctoring services of high stakes certification exams, educational placement exams, and correspondence exams for other educational institutions.

We are dedicated to maintaining professionalism and excellence in all our services, adhering to the professional standards outlined by the Texas Association of Collegiate Testing Professionals (TACT) and the National College Testing Association (NCTA). Guided by the UNT Dallas mission, we strive to empower individuals to reach their full potential by offering a trusted, accessible, and supportive testing experience contributing to lifelong learning and career success.

Position Overview

The Testing Assistant provide frontline services to prospective and current students, test-takers, and the general public. They assist by providing the necessary materials and parameters in which to complete their exams. Incumbents proctor tests, oversee placement testing for new and returning students, enter scores, and refer students to appropriate departments after testing.

Minimum Qualifications

The preferred candidate will possess the following additional qualifications: Associates degree in a relevant field and one year of experience working in an administrative or other similar environment

Knowledge, Skills and Abilities

Knowledge of: Policies and procedures related to admissions, registration, testing, and placement; Assessment and the interpretation and application of test results; Applicable local, state, and federal laws and regulations; Available college and community resources and/or programs. Skills in: Researching and locating information on the college website or information at community-based organizations; Good time management; Providing excellent customer service. Ability to: Utilize computer technology and operate a variety of office equipment; Work with adult learners of various ethnic and cultural backgrounds; Remain calm in difficult situations and offer viable solutions; Effectively communicate in oral and written form; Work collaboratively in a fast-changing environment; Follow protocols and escalation procedures.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Associate's degree in a relevant field and one year of experience working in an administrative or other similar environment

Required License/Registration/Certifications

Job Duties:

• Assist with department processes; including, but not limited to: registration, data entry, ensuring completeness of testing applications, test scheduling and testing room seating arrangements.
• Maintain visual supervision of the candidates; observe candidates carefully to ensure that they are working in the right section of the test booklet or answer sheet, for collusion, cheating and other improprieties or irregularities.
• Answer telephone, handling multiple lines.
• Handle routine office inquiries.
• May use the following software: PeopleSoft, Word, Excel, various testing software.
• Perform other duties, tasks and assignments as required.

Physical Requirements:

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards:

• No adverse environmental conditions expected.

Work Schedule:

Monday -Friday 8am-5pm ( some Saturdays)

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.