Title: Academic Counselor

Employee Classification: Academic Counselor

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-Col of Applied&Collab Studies

Department: UNT-Applied&Collaborative Studies-135331

Job Location: Frisco

Salary: Salary Commensurate with Experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Department Summary

The College of Applied & Collaborative Studies (CACS) prepares students to engage with a rapidly changing environment through partnership and innovation. In collaboration with industry partners in the DFW metroplex, CACS creates ongoing opportunities for students to learn and grow in today’s workforce through project-based learning. Our students work on real-world problems with industry leaders in a collaborative setting that interweaves liberal arts, data analysis, project management, and design thinking principles.

Position Overview

JOB LOCATED IN FRISCO AND DENTON. This position will provide academic advising support to the College of Applied Collaborative Studies (CACS) Academic Advising team by providing advanced academic counseling, career counseling, referrals, and degree program advising to undergraduate CACS majors and prospective CACS majors in individual and virtual sessions. This includes the expertise to implement, develop and evaluate programs designed to increase student retention and participation in general degree advising activities (preparation of degree plans, evaluation of transcripts, processing graduation applications, and community relations). CACS serves students in Denton, Frisco, and online. This role operates in a professional environment and routinely requires travel between the Denton and Frisco sites as a member of an advising team that proudly serves students in multiple locations.

Minimum Qualifications

Master's Degree and two years' of experience in student affairs, student services, counseling, professional academic advising, or related experience.

Knowledge, Skills and Abilities

Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate). Current knowledge of student development and counseling theory. Strong presentation, problem solving, and critical thinking skills. Strong counseling skills including career development and group facilitation. Ability to communicate effectively with diverse populations verbally and in writing. Ability to develop and maintain effective working relationships. Ability to work independently. Remains active in professional development.

Preferred Qualifications

Previous experience in counseling traditional and nontraditional learners.

Required License/Registration/Certifications

Job Duties:

• Advising: Holistic academic advising to CACS continuing and prospective students regarding university requirements and individual CACS program requirements including the first point of escalation for more complex situations. Makes appropriate referrals to campus resources. Researches and evaluates the effectiveness of current advising procedures and practices. Specific attention is given to developing and implementing creative ways to incorporate student career goals into students major selection. Trains team on best practices and other issues related to overall student success. 
• Processing: Prepare and update degree audits for new students or change of majors, evaluating and applying transfer work in accordance with University and College policies; Assists team with processing questions. Review and process graduation applications; Document advising appointments and student interactions in the advising software and provides follow-up with students, as needed. Assists Academic Advisor(s) and Counselors with implementing special projects such as New Student Orientation tasks, College inbox/website content, and new programs. 
• Engagement: Prepare and present CACS degree information during New Student Orientation, major changer group sessions, and other group activities; assists with and participates in commencement ceremony duties. Assists with recruitment program development and other special events. May represent CACS by serving on campus committees. 
• Leadership: Contribute to the overall organizational health and performance of CACS programs through teamwork, knowledge sharing, professionalism, professional development, and professional relationship building. Maintains cordial and professional attitude within the office, university, and community. Assist Sr. Counselor and Program Project Coordinator with day-to-day operations of the advising office, coordinates and prioritizes projects, and ensures services are available to students, staff, and visitors. Assists with training and feedback to individual team members and escalates more complex issues to Senior Counselor and/or Assistant Director. Promotes goodwill and quality customer service to students, faculty, staff, and community members. Is effective in handling a variety of student situations. 
• Guidance: May oversee team projects, programs, and special populations. Assists Sr. Counselor and Program Project Coordinator with communications among the team, students, and Registrars office including, but not limited to instructions, university policy, deadlines, and post semester follow-up with students who did not meet requirements; Assists advising team with respective projects and on programs; Collaborates with CACS faculty and staff to assist with recruiting and retention efforts. 
• Supervisory: May supervise student employees. 

Work Schedule:

Monday - Friday, 8am to 5pm

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.