Title: Food Service/Delivery Supervisor- Catering

Employee Classification: Food Service Supervisor

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Catering-163730

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

It’s About the Food!
Why work for UNT Dining? Our employees explain. – YouTube

As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent.

UNT Dining Services is home to Mean Greens Café, the nation’s first 100% vegan collegiate dining hall, and Kitchen West, Texas’ first and only university dining hall certified Free From™ the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university’s first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts—all available for a single Meal Plan swipe.

Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menus.

Position Overview

The UNT Dining - Catering Delivery Supervisor is a leadership position requiring a thorough understanding of the catering operations, including the Union Kitchen operations, client expectations, and university resources. These elements are needed to ensure assigned events are successful. The Catering Delivery Driver is responsible for various duties, including but not limited to driving routes and making deliveries to ensure flawless execution of assigned events and overall floor operations, cleanliness, and organization.

Minimum Qualifications

High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.

Knowledge, Skills and Abilities

Ability to follow detailed oral and written instructions; ability to direct and manage the work of others. Ability to work from written menus, standard recipes and oral instructions. Ability to maintain records and complete forms accurately. Ability to apply mathematical concepts to complete tasks (example: checking orders for quantity). Considerable knowledge of the materials, methods, and equipment used in preparing food on a large scale. Considerable knowledge of health hazards in food preparation and service, and knowledge of necessary precautionary measures. Knowledge of food values and menu planning. Ability to train personnel in the care and use of equipment and in standard practices and methods used in largescale food service. Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications:
Two years of supervisory experience
Valid Driver's License
Great work ethic.
Outgoing personality.
Eager to excel and grow with our exciting UNT Dining operations.

Required License/Registration/Certifications

Job Duties:

• Conduct daily pre-event meetings with staff. Operational standards, program agenda, menu knowledge, and special assignments are to be communicated before each event. 
• Ensure constant communication is maintained with client prior, during and after event is completed. 
• Detailed assignments are to be provided to staff during pre event meetings. These assignments are to include set up, service and break down instructions. 
• Expect hands on approach from all staff. 
• Ensure all catering decor is in good condition. All buffets should have the element of height, texture and color for maximum visual impact. 
• Department standards are to be maintained and upheld for all assigned events. This includes, but not limited to, grooming, time/attendance, food safety, service, cleanliness organization. 
• Have checklists and pull sheets and other prep sheets for each event. Ensure that all POGS, diagrams with station and task assignments and BEOs are posted behind each event room. 
• Have complete understanding of products offered by Verde Catering. 
• Attend and complete all assigned continuing education courses. 
• Develop and maintain a catering equipment and supplies inventory tracking system. Keep all equipment and supplies stored in a neat and organized manner 
• Set clear expectations and hold accountable for short fall if any.
• Educate staff through line ups, training classes etc. to inform them of the standards. Training standards to be used in all pre event meetings. 
• Share concerns openly with Leadership Team and take appropriate action as needed. 
• Establish and maintain par levels for all required chemicals in Union, Gateway Apogee. Inventory and par levels to be posted and maintained at designated areas. Ensure items are obtained from Purchasing as needed. 
• Constructive feedback to be addressed immediately and emphatically. 
• Establish and maintain par levels for all cleaning supplies/equipment in Union, Gateway Apogee. Inventory and par levels to be posted and maintained at designated areas. Ensure items are obtained from Purchasing as needed. - ()
• Cleaning supplies/equipment to be included per location. Paper towels, spray bottles, latex gloves, broom, dust pan, mop, mop bucket, floor scrubber, squeegee, metal scrub pad, dish washer. 
• Chemicals to be included per location. Detergent, Sanitizer, Quat, Orange Force, Wash n Walk, Glass Cleaner, DigiClean, Greenworks, hand soap, Dip It. 
• Ensure all hand wash stations are stocked with soap and towels at Apogee at all times. Pay special attention to game dates. Extra supplies to be stocked at each location. 
• Driving routes and making deliveries meeting deadlines. Following the best practices for food safety, both on the road and while loading or unloading a truck. Communicating with drivers and other team members to make deliveries. Tracking shipments and deliveries when ready for pick up. Assist kitchen employees in preparing items for delivery, including packing products and sorting delivery items by route. 

Work Schedule:

Hours Vary

Driving University Vehicle:

Yes

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.