Title: HRIS – Application Support Assistant (Non-Student Hourly)

Employee Classification: Non-Student Help - Hourly

Campus: University of North Texas - System Administration

Division: SYS-Human Resources

SubDivision-Department: SYS-Human Resources

Department: SYS-Human Resources-910600

Job Location: Denton

Salary: $25.00/ hour

FTE: .48

Retirement Eligibility:

About Us - Values Overview:

Department Summary

The UNT System Human Resources Department is one department made of a team of teams that supports various constituencies and component institutions within our UNT System Enterprise while working together to achieve the vision of becoming an enterprise that is values-driven and customer-focused with an emphasis on excellence, curiosity, and innovation. There are exciting things on the horizon, and we are looking for experienced and innovative HR professionals to join our journey.

Position Overview

The HRIS team of the Human Resources Department within the University of North Texas System Administration is seeking a detail-oriented HRIS Application Support Assistant. This position supports the team by handling administrative tasks, managing ServiceNow tickets, maintaining spreadsheets, and creating forms and presentations. The role also involves evaluating and improving electronic processes, preparing standard operating procedures (SOPs), and providing timely, professional communication through the HRIS Outlook inbox.

Minimum Qualifications

The successful candidate will possess a High school diploma or GED; and a minimum of three years of general office, clerical, or human resource experience; or any equivalent combination of experience, education, and training which provides the following knowledge, skills and abilities:

Knowledge, Skills and Abilities

Demonstrated verbal and oral communication skills.
Considerable knowledge of modern office equipment, information and filing systems and procedures.
Basic computer knowledge/technical skills.
Demonstrated ability to manage difficult customer situations.
Demonstrated knowledge of telephone etiquette.
Ability to understand and follow oral and written instructions.
Ability to communicate effectively and tactfully with the public, and to establish and maintain effective working relationships.
Ability to maintain accurate detailed records.
Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

Effective communication skills, good computer knowledge, and technical skills

Required License/Registration/Certifications

Job Duties:

• % - Assist in managing administrative duties in the area. - (Essential)
• % - Create Service Now request tickets, enter data in the spreadsheets, and develop forms and presentations, with attention to detail and high levels of accuracy. - (Essential)
• % - Evaluate existing electronic processes and offer improvement recommendations. - (Essential)
• % - Assist with managing HRIS Outlook inbox and communicate effectively with customers. - (Essential)
• % - Prepare Standard Operating Procedure documents (SOP) as needed. - (Essential)
• % - Perform additional responsibilities as needed - (Essential)

Physical Requirements:

Communicating with others to exchange information.

Environmental Hazards:

No adverse environmental conditions expected.

Work Schedule:

Three days per week / 5 hours per day.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.