Senior Director Enrollment Communications & Engagement

Title: Senior Director Enrollment Communications & Engagement

Employee Classification: Sr Dir Enrollment Comms

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Enrollment Management -Gen

Department: UNT-Vice President Enroll Mgmt-164200

Job Location: Denton

Salary: Salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Division of Enrollment is committed to the support and realization of the University of North Texas' strategic enrollment goals. The division is dedicated to recruiting, enrolling, and retaining a highly talented community who will graduate and contribute greatly to the state of Texas and communities beyond.

Position Overview

The Senior Director Enrollment Communications & Engagement is a division level position that leads the planning, implementation, and oversight of internal and external communications in support of the mission, priorities, and goals of the Division and the University. In alignment with the vision and direction of divisional leadership, the role advances communication strategies, oversees messaging and engagement efforts, promotes standards and best practices, and evaluates outcomes to strengthen effectiveness, consistency, and user experience across communication channels. This position leads cross-functional initiatives, supports strategic priorities, and ensures communication efforts are aligned with institutional messaging, branding expectations, and UNT System policies and procedures.

Minimum Qualifications

Bachelor's and eight years of closely related professional experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

* Knowledge of effective managerial methods and techniques to establish and maintain an effective workforce.
* Ability to plan, assign and supervise the work of subordinates.
* Ability to conceptualize and make sound business decisions.
* Strong presentation skills.
* Strong problem-solving skills.
* Strong critical thinking skills.
* Strong planning and project management skills.
* Ability to communicate effectively with various stakeholders both verbally and in writing.
* Ability to develop and maintain effective working relationships.

Preferred Qualifications

Required License/Registration/Certifications

Job Duties

• Provides leadership for enrollment communications, ensuring alignment with divisional priorities and accountability for measurable outcomes related to recruitment and retention. 
• Oversees communication planning, content oversight, and editorial direction across multiple technology platforms to ensure timely, accurate, and audience appropriate messaging that supports enrollment goals, institutional priorities, and established branding and messaging standards. 
• Directs strategic communication and outreach efforts designed to support movement of students through key stages of the enrollment lifecycle, with responsibility for assessing communication effectiveness and recommending improvements based on performance data and identified needs in collaboration with campus stakeholders. 
• Directs employee communication initiatives that support awareness of divisional priorities, strengthen internal communication practices, and contribute to professional development, engagement, and organizational effectiveness in accordance with University and UNT System policies and procedures. 
• Serves as a strategic partner to division leadership and external partners in the development of communication priorities and implementation plans that support recruitment, retention, student success, and other division and University objectives. 
• Develops and oversees processes for evaluating communication effectiveness using assessment methods, performance indicators, reporting tools, and continuous improvement practices, and uses findings to inform decision making, planning, and resource alignment. 

Physical Requirements

Communicating with others to exchange information.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday - Friday, 8am-5pm. Some evenings and weekends as required to meet unit deadlines.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.