Student Services Coordinator
Student Services Coordinator
- 513199
- Denton, Texas, United States
- Staff
Title: Student Services Coordinator
Employee Classification: Student Services Coordinator
Campus: University of North Texas
Division: UNT-Student Affairs
SubDivision-Department: UNT-Div of Student Affairs
Department: UNT-First Generation Center-160130
Job Location: Denton
Salary: 47,232.00
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
The First-Generation Success Center at UNT serves as a dedicated hub that empowers first‑generation students through tailored guidance, community‑building, and academic support. It provides mentoring, workshops, and resources that help students navigate college systems and strengthen their sense of belonging. The center collaborates with campus partners to remove barriers and promote holistic student success.
Position Overview
This position serves as a pivotal contributor to the mission and daily operations of the First Generation Success Center. The role is uniquely designed to support first-generation students through comprehensive programming, individualized guidance, and strategic campus partnerships.
The position is responsible for coordinating a wide range of center-led programs and services, including the planning, development, implementation, promotion, and logistical execution of initiatives that advance first-generation student success. A key component of the role involves close collaboration with campus outreach efforts to ensure a smooth transition for first-generation students entering the University of North Texas.
Minimum Qualifications
Bachelor's degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
-Understanding of first-generation and modest-income student experiences, including current research, national trends, and evidence‑based support practices.
- Working knowledge of financial aid processes, financial literacy concepts, graduate school preparation, and student wellness resources.
- Understanding of program planning, assessment, evaluation, and data‑informed decision‑making.
- Knowledge of university policies, compliance standards, and federal guidelines relevant to student support services.
- Strong program coordination skills, including planning, implementation, promotion, and logistical management of student‑centered initiatives.
- Effective coaching skills for both individual and small‑group settings.
- Excellent communication skills—written, verbal, and interpersonal.
- Skilled in relationship‑building and collaboration with First Generation Success Center Team, faculty, academic departments, and campus partners.
Preferred Qualifications
Required License/Registration/Certifications
Job Duties
- Coordinate programs and services originating out of the center including planning, development, implementation, promotion/dissemination, and logistical support of program/project activities.
- Work closely with campus outreach initiatives to assist with the transition of first-time in college and transfer first-generation students to UNT as required.
- Provide individual and small group advising to students with knowledge in the areas of financial aid/financial literacy; graduate school admissions, personal wellness; professional development.
- Maintain accurate records of services; maintain university and federal standards of compliance, and completion of all required university trainings.
- Assist with hiring, training, and supervision of student employees as well as graduate assistant.
- Develop and maintain cooperative relationships with academic departments, faculty members, student affairs, and other university departments and offices to ensure a holistic experience for first-generation students. -
- Sustain an awareness of current research trends in terms of low-socioeconomic and/or first-generation college students.
- Advance philosophies of student affairs and cultural diversity.
- Assist in the development and implementation of assessments, evaluations, and research activities related to the program.
- Support all programs and initiatives originating underneath the within the Division of Student Affairs.
- Assist with the development, revision, and distribution of marketing, educational, and informational publications and materials, including social media, related to the First Generation Success Center.
- Perform related duties as assigned by supervisor.
Physical Requirements
Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.
Repeating motions that may include the wrists, hands and/or fingers.
Environmental Hazards
No adverse environmental conditions expected.
Noisy environments.
Work Schedule
In-Office, Monday-Friday with some nights and weekends
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.